Office Administrator

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Job description

*Role: Office Administrator *

Salary: £8 - £9.30

*Main Purpose: *

The main purpose of the post is to provide efficient and responsive administration support for our services in Warwickshire.

Reception and Administrative Duties

1.1 To provide secretarial and administrative support to senior staff. This will include typing reports, setting up files, scanning documents, taking minutes for meetings and payroll.

1.2 To type correspondence and to produce professional documents and reports required for

Monitoring and other service purposes.

1.3 To produce quarterly newsletters for service users and their families.

1.4 To monitor and process timesheets on a weekly basis. Auditing timesheets to ensure compliance with contract hours. To file away any timesheets in their relevant folders.

1.5 To maintain central annual leave and sickness records for staff.

1.6 To answer the phone in a professional and efficient manner, take accurate messages and answerphone messages and respond to phone calls and queries from clients and family members.

1.7 To liaise with third parties and stakeholders, including Social Services on behalf of management.

1.8 To respond to queries from clients and family members in person and interact with clients when they visit the office.

1.9 To maintain local training records across the services and to ensure that any gaps against mandatory training requirements are escalated to the Registered Manager.

1.10 To order, put away and keep stock of stationery and office equipment.

1.11 To keep the filing system in order both electronically and in paper format and follow our archiving procedure.

1.12 To prepare monitoring statistics and reports as directed by the Service Director/Area Manager including contract reports.

1.13 To photocopy forms and ensure sufficient stocks of paperwork.

1.14 To book and prepare meeting rooms. Ensure refreshments are available.

1.15 To send and receive emails professionally and efficiently

Job Types: Full-time, Permanent

Salary: Up to £9.40 per hour

Experience:
* Admin: 3 years (required)