Small-Scale Technical Services / Business Excellence Coordinator

Reporting to the Head of In-Field Operations, this role has significant responsibility in supporting the global Field Service function and Small-Scale Technical Services Team's growth strategy, focused on maximizing SED utilisation and cost recovery to meet & exceed KPI targets, in addition to supporting SED functions with business improvement initiatives

LETS TALK ABOUT YOU

What do I need to qualify for this role?

• You will demonstrate initiative and be a flexible and innovative self-starter
• Excellent interpersonal and communication skills both verbal and written are essential, demonstrating the ability to communicate at all levels of the organisation.
• Strong analytical skills with the ability to articulate data and represent in a suitable format.
• Strong financial and business acumen with commercial understanding.
• Excellent attention to detail.
• Lean methodology with a focus on simplification.
• A forward-looking mindset.

What are my responsibilities?

• Act as the custodian for SED business development opportunities and customer intimacy programme's to support growth of Field Service & Small-Scale Technical Services utilisation and cost recovery.
• Analyse potential business development opportunities derived from the global FS community, working closely with the appropriate commercial functions to drive through to proposal stage.
• Provide regular reports to management on potential growth opportunities for FS and Small-Scale Technical Services.
• Enhance and promote current and future SSTS offerings to support increased utilisation of SED resources and wider business revenue growth.
• Work closely with SED functions to identify and drive continuous improvement solution implementation, governance, project reviews and communications . Including, but not limited to cost out initiatives, operational efficiencies, process improvements and synergies.
• Drive current BI initiatives pertaining to Technical Responsiveness, Field Service Reports responsiveness improvement programme to ensure business KPI's are achieved.
• Support with the full implementation of Polaris digital repository.
• Contribute to the definition and deployment of SED strategic initiatives.
• Build and maintain productive relationships with key internal stakeholders in SED, PCC and Regional FS

LET'S TALK ABOUT US

Siemens Energy Gas Turbine businesses are world renowned for the research, development, manufacture, and lifetime support of industrial gas turbines to the global oil and gas and power generation industries. Our expertise is constantly evolving and our business keeps growing. As part of this, we rely on the innovation and creative thinking from our employees.

Over the past few years, our aero-derivative turbine business has successfully grown to be a £1 billion per annum global business by focusing on the supply and support of aero-derivative gas turbine packages and equipment to the global oil & gas and power generation markets. The business has supplied over 4,000 gas turbines to customers in over 80 countries accumulating over 200 million hours of operating experience. It is our vision to be the customers' first choice for distributed power generation and compression systems solutions.

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