Volunteer and Training Manager

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Job description

The role:

You will work collaboratively with the management team at RMC to recruit, train and support volunteers. You will be responsible for the promotion of opportunities as well as monitoring and development of volunteers.

You will take the lead in pro-actively encouraging a training culture for volunteers and staff, and coordinate the ensuing effort.

You will design a training programme making access to training as straight forward as possible and facilitate implementation of the training programme.

Main responsibilities of the job:

Recruitment

Responsible for attracting, recruiting, inducting, motivating, developing, retaining, deploying and managing volunteers.
Build key relationships with stakeholders in order to develop a large network of volunteers.
Develop innovative approaches in order to ensure the comprehensive involvement of volunteers in our work, maximise the benefits of volunteering and improve the overall volunteering experience.

Development

Create, organise and deliver training sessions for volunteers and volunteer mentors.
Provide day-to-day support to volunteers and volunteer mentors (advisors, caseworkers, project officers, etc).
Coordinate the work with mentors and organise volunteer supervisions.
Ensure that volunteers are well prepared, as a result of their work experience, to enable them to move on to education, training or employment. It is vital that volunteers leave RMC with many transferable skills that they can utilise in making a positive difference to their lives.
Develop and maintain relevant volunteer policies and procedures and ensure they are adhered to.
Promote the RMC volunteering programme and opportunities.
Identify training needs within the organisation and develop training opportunities for staff.
Design and facilitate a training programme which staff can easily access.

Monitoring

Develop and maintain clear records and outcomes.
Report on outcomes and achievements of volunteers.
Ensure Safeguarding protocols are followed.
Maintain accurate records for funders and other stakeholders and write up case studies.

New projects

Work with the management team to identify new projects in which volunteers could be involved.
Ensure appropriate volunteers are recruited to deliver identified projects and tasks.

Coordination of training - staff & volunteers

Oversee the organisation's training programme and where necessary, assist trainees through self-learning modules and review progress on a regular basis.
Develop and maintain relevant volunteer policies and procedures and ensure they are adhered to.
Ensure trainees and other staff are informed of the activities, content and practical issues in the RMC learning programmes.
When required, research, design and deliver training programmes, sessions, lesson plans and materials.
Source external training and encourage record keeping to be kept up to date for continuing professional development.