Product Specialist (Mandarin Speaker)

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Job description

The Role

We are seeking to recruit professional and confident individuals to join our Product Specialist team. Candidates can be based across the United Kingdom, but as this position is field based, candidates must be willing / able to travel anywhere in the country.

As a Product Specialist, you are responsible for delivering one-to-one and group training to users. You will also be responsible for providing system demonstrations to prospective clients in both English and Mandarin. This can include presenting at sales meetings and demonstrating functionality at large healthcare conferences around the UK and abroad. This requires native-level proficiency in Mandarin. As an expert in the system, you will be involved in supporting user groups, meeting training needs, analysis and troubleshooting.

Acting as an ambassador of TPP, you must have excellent communication skills and the ability to think on your feet. Ideally, you will have a background in a training or customer-facing role. Experience in a healthcare setting will be advantageous but not essential. This role will involve extensive travel across the UK and internationally.

TPP offers successful candidates Skilled Worker visa sponsorship.

About TPP

TPP is a world-leader in Digital Health. From apps enabling patients to manage their own care to comprehensive hospital solutions, TPP delivers technology that connects everyone involved in healthcare delivery. For over twenty years, we have been applying the most advanced technology to provide a safe and secure environment to deliver care. Our aim is to improve access to healthcare data, making sure it is available whenever and wherever it is needed. We want to help people make the best use of that data, to empower clinicians and citizens, and to create the healthcare systems of the future.

TPP has been consistently recognised as an outstanding graduate employer. In both 2017 and 2018 we were awarded the "Top Company for Graduates to Work For" and for the last three years we have won the "Graduate Salary" category by the JobCrowd. We have also been named in the Times Top 100 Graduate Employers list for both 2019 & 2020.

Salary and Benefits

We will give you an excellent starting salary of £39,000 with outstanding annual pay reviews. Your salary will increase rapidly during your time at the company.

You will also receive a range of benefits, including:

• Fantastic holiday entitlement
• Regular social events
• Opportunities to travel internationally
• Life insurance
• BUPA Health, Dental and Travel cover
• £200 birthday meal allowance
• Pub Fridays

Requirements

• Full UK driving licence
• Minimum of eight C grades at GCSE
• Minimum of CCC at A-level
• Native-level proficiency in Mandarin

International equivalents are accepted, see below for details.

Note that due to the high volume of applications, candidates failing to pass the initial selection will not be notified. Successful candidates will usually be contacted within two weeks. We reimburse applicants for travel to and from interviews. Please be aware that applications will be kept on file for up to 12 months.