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Technical Product Advisor – Central Heating

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Confidential 37000.00 British Pound . GBP Per annum

2021-12-04 07:30:03

Job location Barnsley, Yorkshire, United Kingdom

Job type: fulltime

Job industry: Construction

Job description

Technical Product Advisor - Central Heating

Job Title: Technical Product Advisor - Central Heating

Industry Sector: Central Heating, Thermostats, Boilers, Receivers, Valves, Pumps, Underfloor Heating, Wiring and Smart Home

Based: South Yorkshire Office

Basic Salary: £32,000 to £37,000 + profit share bonus

Benefits: Comprehensive benefits

The role of the Technical Product Advisor - Central Heating will involve:

* Technical product advisor providing first line technical support to sales team, merchants & professional installers for all queries relating to central heating products

* Supporting the head of business technology & support, heavily involved with the maintenance of our clients company service platform

* Telephone based role primarily, you will act as the dedicated technical product support manager

* Product support, and customer facing technical trouble shooting around our clients thermostats

* Creating technical reports and documents to support the company's online knowledge base

* Will be the company's UK point of contact with the overseas R&D team, bringing market-insight to support the testing and development of new products

* Involved in the design, development and testing of new products

* Keeping up-to-date with the company's products, attending internal train to remain clued up

* Acting as the link between the sales team and the technical department

The ideal applicant will be a Technical Product Advisor - Central Heating experience with:

* Must have knowledge and a competent understanding of how central heating systems work

* Knowledge of valves, pulps, boilers, receivers are all of interest, specific knowledge of thermostats is not required

* Open to candidates who have had hands on experience fitting central heating systems that are now looking for a desk job

* Team player

* Flexible in approach

* Hard working

* Good communication skills

The Company:

* Est. 20 years

* Privately held

* Part of a larger global business

* 20+ employees

Whilst we will always endeavour to respond to you, due to the high levels of applications we receive this isn't always possible. If you are not contacted within 5 working days, you have unfortunately not been shortlisted for this role.

Mitchell Maguire is a specialist Construction Sales Recruitment Consultancy, with an enviable reputation in the marketplace. We pride ourselves on surpassing client and candidate expectations again and again. Our core focus is within the building materials arena, and includes such sectors as: Central Heating, Thermostats, Boilers, Receivers, Valves, Pumps, Underfloor Heating, Wiring and Smart Home

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