Please scroll down, To apply

Customer Service

hiring now

Randstad Inhouse Services

2021-12-03 08:59:54

salary: 10.49 British Pound . GBP Hourly

Job location Doncaster, Yorkshire, United Kingdom

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

Are you looking to gain experience in an office environment? Do you have a passion for customer service? We're looking for a full time customer service advisor to join us at Wavin, Doncaster. You'll be working in the customer Service 'Centre of Excellence' which has the commitment to providing value added services to both internal and external customers, whilst ensuring a positive and professional offering in a timely manner.

Benefits:

Company pension - NOW Pension
Accrue paid holidays as you work
Free onsite parking

Shift pattern:

37.5 hours per week
08.30 - 17.00 Monday to Friday

Responsibilities:

Demonstrates awareness of H andamp; S requirements for self, Department and Site. Proactively engages in promoting a H andamp; S culture.
Log and register incoming call activity.
Receive and accurately process customer order andamp; query information by EDI, telephone, e-mail or other defined methods. Have a willingness to help customers andamp; present solutions to expedite order andamp; delivery issues.
Expedite delivery query items logged by Customer Service Contact team in line with defined process andamp; within prescribed timelines.
Proactively suggest improvements to further enhance best practice and service delivery.
Contribute to positive team spirit.

Requirements:

Basic IT skills - Microsoft Office.
Working knowledge of SAP is preferred but not essential.
Good communication skills both internally and externally.

Inform a friend!

Top