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Service Design & Transition Manager - Leeds 12 months

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Michael Page Technology

2021-12-03 09:02:04

salary: 58000.00 British Pound . GBP Annual

Job location Leeds City, Yorkshire, United Kingdom

Job type: contract

Job industry: I.T. & Communications

Job Contact: George Goodier

Job Duration: 12 months

Job description

Service Design & Transition Manager - Leeds - 12 months

This role is to manage a new set of IT service design & transition deliverables relating to the business' largest programme delivery. The key focus is to ensure all services that are delivered into the live operation and implemented in a controlled manner and are fir for purpose.

Client Details

Service Design & Transition Manager - Leeds - 12 months

The client is a global business based in Leeds.

Description

Key responsibilities;

  • Manage the Service Design and Transition of a portfolio of projects.
  • Manage the transition of a new or changed service into production, ensuring that they meet the standards and criteria for implementation into the production environment.
  • Identify and communicate any issues and/or risks to the Project Team and Technology Services Team.
  • Ensure non-functional requirements are in place and fit for purpose.
  • Responsible for input into the vendor management process for creation of service schedules associated with the new or amended services.
  • Ensure service walkthroughs take place to ensure that service operations are adequately prepared to support the new or changed service.

Profile

The successful candidate will have;

  • Service Design experience.
  • Service Transition experience.
  • Experience managing a portfolio of projects.
  • Experience of stakeholder engagement.
  • Experience of risk management.
  • ITIL Foundation V3.
  • ITIL Service Design (desirable)
  • ITIL Service Transition (desirable)

Job Offer

Service Design & Transition Manager - Leeds - 12 months

This role offers;

  • A salary of £55,000 - £58,000.
  • Car allowance
  • 2-3 days of home working per week
  • Pension contribution of up to 7%

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