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1st Line / Helpdesk Support

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Hays

2021-12-03 16:30:03

Job location Morley, Yorkshire, United Kingdom

Job type: fulltime

Job industry: Other

Job description

1st Line Support, Service Desk Analyst, Helpdesk Support

We are recruiting for a 1st Line \/ Helpdesk support technician for a local financial institution based in North Yorkshire, you will be working fully remotely with just the odd day per month on site.

On offer is a rate from \u00A3125 per day inside IR35 on a 6-month contract with an opportunity for extension.

Your new role

* You will be responsible for monitoring and maintaining Helpdesk queries, with the view of dealing with queries, tickets, and requests in an efficient and friendly manner.
* Troubleshooting problems face to face, remotely or over the phone
* Escalating relevant queries
* Onboarding and offboarding users upon request

We are looking for someone who has experience with:

* MS Exchange Server
* Office 365
* Windows operating systems
* Service Desk Management software

It would be advantageous to have experience with:

* Active Directory
* Troubleshooting networking issues

What you'll get in return

You will be earning a daily rate from \u00A3125 a day inside IR35, on a 6 month initial contract.

If this role is of interest to you, press apply to send your latest CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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