Receptionist

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Job description

National Probation Service - Receptionist
Location: Scarborough
Salary: £8.91-£9.41
Hours: Monday - Friday (37 hours)

This is an ongoing temporary position with the possibility of a further extension at the discretion of the business requirements. All training will be provided for the role.

Role Overview:

To greet offenders and visitors, log their arrival and departure, ensure the appropriate member of staff is notified and issue visitor passes and security fobs as necessary

* To be first point of contact for partner businesses that reside within the same building
* To handle all queries, referring on when unable to resolve
* To handle incoming and outgoing telephone calls, take messages and transmit to the appropriate person.
* To deal with all mail items; incoming, outgoing and internal
* To take bookings, support and service meeting rooms including training event registration as required
* To support the allocation and booking of hot desks, car parking and pool cars as required
* To pay bus fares/travel warrants to offenders and handle day to day petty cash
* To assist in maintaining Health and Safety and security aspects of the premises, including the testing of fire alarms, testing panic alarms, monitoring CCTV and assisting evacuation measures
* To log building faults and incidents and keep a log of maintenance and repairs
* To ensure faults are reported and servicing requests for equipment are made with suppliers and contractors
* To assist with scanning and archiving as required
* To access databases for information as necessary and input information as required
* To practice safer working and adhere to data protection, confidentiality policies and legislation
* To order office stationery in liaison with the line manage

What we are looking for:
- Strong communication skills (verbal & written)
- Strong customer service skills essential and recent administration
- Ability to work on your own initiative and unsupervised
- Ability to work under pressure
- Ability to multitask
- Excellent sickness record

*Please note working for the Ministry of Justice will require you to have photographic ID. This can be a Full-length Birth Certificate supported by a driving or provisional licence in your current address OR an in-date passport*