HR Administrator

Pertemps are proud to be working with a large client within Education services who require a Temporary HR Administrator to start ASAP initially for two months possibly longer.

The purpose of the role is to provide an effective and efficient administrative service across a range of HR processes. Accurately update employee records within agreed deadlines. Providing excellent customer service to Hiring Managers and Employees.

Role specific responsibilities

Lead responsibility for the process and administrative stages of a number of key processes, as directed by the HR Administration Services Manager. The number and allocation of lead responsibilities will change from time to time according to business needs, development requirements and team cover.

In areas of lead responsibility, on behalf of the team, to take responsibility for:

• Contact and liaison with other teams and HR&OD colleagues
• Briefing and updating the HR Admin Services Team
• Project activity as required, and as directed by the HR Admin Services Manager
• Identifying process improvement escalating to the HR Admin Services Manager, Senior Administrator Lead or Directorate team
• Keeping up to date work instructions and guidance (both relating to the HR database processes and off-system processes)
• Accurate and timely system input for casual starters, leavers and changes, including amendments to personal details and production and dispatch of letters.
• Accurate and timely system input of Specialist Visiting Lecturers (SVLs) and External Examiner (EEs) claims including amendments to personal details and production and dispatch of letters.
• Ensure that right to work checks have been undertaken for all casuals, SVL's and External Examiners prior to any work being undertaken, working with managers and the Careers & Employment Service to ensure that these are taken and that managers understand their responsibilities in relation to compliance in this area.
• Handling queries from managers and employees providing straightforward information and advice, whilst escalating more complex queries and complaints to a Senior HR Administrator in the first instance or Payroll for more complex payroll queries and complaints.
• Input voluntary deductions into the HR & Payroll System such as childcare vouchers and subscriptions, within agreed deadlines.
• Accurate and timely administration of the recruitment process through the e-recruitment system, including production and circulation of candidate packs and despatching candidate invites
• Work in partnership with the Recruitment team on the administration aspects of recruitment and selection processes to ensure handovers are both effective and efficient.
• Maintenance of employee records, including employee files and electronic records. Updating name, line manager or title changes.
• End HR and Payroll records for leavers (resignations) within agreed timescales, including inputting payments/deductions and the accurate and timely production of leaver letters.
• Production of accurate and timely contractual documentation for staff, ensuring necessary pre-employment checks are undertaken before the employees start work.
• Coordinate the administrative support for the staff development activity including updating the training model on line with events and ensuring appropriate resources are in place to deliver learning events such as rooms, equipment, catering and materials
• To provide support to Senior HR Administrators at times of peak activity for administrative tasks including the input of AL/Zero hours increments.
• Continually review administrative processes to ensure they are efficient, timely, meet legislative requirements and the needs of the customer, obtaining feedback and making suggestions for improvement where appropriate.

Generic Responsibilities

• Work collaboratively to provide a consistent and professional HR service which supports the delivery of the Business Strategy and local People Strategies.
• Deliver a service that enables managers to assume their responsibility for all aspects of people management issues.
• Contribute and support the future development of HR services and functions liaising with stakeholders as appropriate.
• Promote Equality and Diversity agenda as an integral part of all Directorate activity.
• Lead and/or contribute to relevant cross directorate initiatives in line with the Strategy priorities.
• Ensure the appropriate escalation of issues and areas of concern to the relevant member of the HR Leadership Group.

• General responsibilities
• Provide cover for colleagues as required
• The above list is not exhaustive and, as such, it is expected that the post holder will be responsible for related issues commensurate to the level of the role