Front Office Supervisor

Do you have what it takes? Are you looking for a hotel job that is unlike any other? Then we have the perfect job for you as Moxy Front Office Supervisor! We are looking for a Supervisor that is a true Rockstar at the desk and know how to make our guests and team have FUN!

We at Cycas Hospitality have a team of dedicated crew members that get to be their true selves so that they can deliver positively OUTRAGEOUS service! We put people at the heart of everything we do and are looking to recruit a friendly, spirited, fun and outgoing new Guest Service Supervisor for the Moxy!

#ATTHEMOXY we created a free-spirited place where our guests can do all that crazy stuff they would never think of doing at home, together with likeminded spirits they had otherwise never met! The Wi-Fi is speedy and the cushy beds are freshly made, but more importantly, the bar is always open and 'the crew' is always on duty to serve.

As a Moxy Front Office Supervisor you LIVE IN THE NOW! You are thoughtful, spirited and fun and let your Moxy shine wherever you go. You know how to create a unique and fun environment for our Fun Hunter Guests and Fun Hunter Crew that shows what Moxy is all about! You are an ultimate Do-It-Youselver, and know how to do it all! Yet your true passion and expertise is the front desk! Moreover, you know how to get your fun and outgoing crew to be same! You pride yourself on breaking the mold and thinking outside the box and encourage others to do the same. On top of that you like WOW-ing our Fun Hunters.

• You assist our Front Office Manager by being the Welcoming & Fun Ambassador of the Moxy. It's vital that our Fun Hunters are warmly and enthusiastically welcomed, as you read and respond appropriately to what they want and need. While doing so, you are in contact with all departments to ensure that our Fun Hunters get the experience of a lifetime!
• You are the Moxy rolemodel for your crew, as you plan, organize and assign work. You train, inspire and motivate our crew to make sure they meet our main goal; HAPPY GUESTS!
• You are an excellent problem solver and do not shy away from a challenge, as you creatively and with a sense of humor solve our guest's issues and complaints
• You are an OPERA ROCKSTAR! There is not a single corner of the system you don't know your way with! On top of that you are familiar with all other Marriott systems too and know how to enrol our guests to our loyalty program like no other!
• You are curious in all other aspects of a hotel such as the bar, breakfast and events and always willing to help!

• Front Office experience, preferably within Marriott & with Opera
• Ability to communicate clearly and concisely
• Not afraid to make decisions independently
• Customer focused " No problem mentality"
• Passionate about people and teamwork
• Keen eye for details

• A fun, spirited workplace where we put people at the heart of everything and our team get to be their true self!
• An workplace with over 220.000 colleagues worldwide!
• A family of associates with a work hard, play hard mentality
• The best project you will ever work on is you! So let us help you grow with our guidance and training possibilities
• Get fit with your colleagues during our Wednesdays with Zumba or Yoga!
• Feed your wanderlust with discounts in over 7000 hotels!