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Graduate IT Support Analyst visa can be sponsored for this job

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NES IT

2021-12-03 10:03:05

Job location Geleen, Limburg, Netherlands

Job type: fulltime

Job industry: I.T. & Communications

Job Contact: Amanda Bury

Job description

Graduate IT Support Analyst - Permanent - Geleen, Netherlands

Essential:- Graduate IT Support Analyst can be fresh out of University or somebody that is looking to cross train over in to IT. Any knowledge of Windows 10. Office 2016. Firewalls, Bit9. CISCO ISE. Remedy. Xerox. Technical Support/Problem Solving. Call Handling. Communication Skills. Experience in desktop support. Configuring Windows would be a bonus

You will be joining a team of around 17+ colleagues in Europe at the hub of our End User Services and Global Service Center operations.

Graduate IT Support Analyst Nice to have Technologies

  • Dell
  • Windows 10
  • Office 2016
  • Skype
  • McAaffe
  • Symantec
  • Bit9
  • CISCO ISE
  • Remedy
  • Classification: General Business Use
  • Xerox
Graduate IT Support Analyst Main Responsibilities

  • Liaising with Regional and Global teams dealing with Hardware and Software Vendors as required.
  • Installation of ICT equipment - Desktops/Laptops/Phones etc including Data transfer and basic setup and demonstration to end users.
  • Installation of software on PC equipment
  • Move IT equipment as and when required and ensure Asset Register is maintained.
  • To comply with the Data Protection Act.
  • Ensure SLA's set within Help Desk System are achieved or escalated.
  • Ensure each operational endpoint has appropriate security products as per customer standards and are patched correctly as per monthly patching cycle.
  • Fulfil customer requests in accordance with ITIL (Incident Management/Change Management/Problem Management)
  • Ensure each PC Asset has the correct status in CMDB and is assigned to an active user
Candidates must be eligible to work in the Netherlands

Graduate IT Support Analyst - Permanent - Geleen, Netherlands

You must be able to drive, a vehicle will be provided for you

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Infrastructure, Life Sciences, Mining, Automotive and Chemicals sectors worldwide.With more than 100 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.

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