Deputy Manager

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Job description

Deputy Manager (full-time, 38h p/w)

INDITEX is one of the largest fashion retailers worldwide with almost 7500 stores in 96 countries. ITX Netherlands B.V. consists of seven brands, each own styles: ZARA, PULL & BEAR, MASSIMO DUTTI, BERSHKA, STRADIVARIUS, ZARA HOME, and OYSHO.

At INDITEX, we ''Do something amazing every day!''

We are proud for our Diversity & Inclusion aspirations and we value your uniqueness.

YOUR MISSION

You will manage the store team in coordination with the Store Manager. Your goal is to maximize sales and build customer loyalty. You are completely oriented towards achieving sales objectives, focusing on product management and operational functions.

YOUR PROFILE

You have a strong culture and work ethic. You are passionate, dynamic, demanding and innovative. You value teamwork, diversity and sustainability. You want to lead by example, motivate your team and you recognize talent. You are able to work under pressure, show resilience and multitask. Your skills include leadership, result orientation, communication, analysis, organizing and planning. You have a passion for fashion and design, you know the current trends and you have experience in fast fashion environments.

YOUR DUTIES

PEOPLE

You manage people: recruitment, absenteeism, feedback, conflict resolution, motivation.
You have daily and effective communication with the sales team and the Product Manager.
You are in charge of following up on the training plan for new hires and you manage team development, store succession planning and performance.
You manage the in-store budget effectively.
You decide the ideal rotation by always ensuring the right person is present at the right time.
You focus on productivity by monitoring processes and taking corrective actions when necessary.

STORE AND STOCKROOM

You make sure that the Visual Merchandising reflects the current trends and enhances the best sellers.
You use sales information and product knowledge to increase sales.
You are completely Customer Care focused, ensuring that the team is trained to always maintain a high standard in Customer Care.
You solve possible conflicts with customers, always ensuring customer satisfaction.
You guarantee that the stockroom is organized in an efficient way.
You perform the store manager's functions on their absence.

TILL

You know and supervise the till processes, health and safety and administration processes.
You understand and reinforce the company's return policy.
You make sure that restocking and orders are made effectively and on time.

BENEFITS:

In addition to a competitive salary, you will receive extra benefits like:

discount in our brands,
travel expenses coverage,
25 vacation days per year,
commissions,
and a wide range of collaborations we have.

Do you see yourself in our stores? Amazing! We would like to get to know you, so send us your CV and motivation letter via

"An integrity check via the warning register of the FAD (Fraud Approach Retail) foundation is part of the application procedure."