Payroll Specialist (Dutch Speaker)

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Job description

Role

To contribute and support the team responsible for the execution of payroll activities and/or data management/customer services activities, ensuring that output is accurate and on time. Your responsibilities may be focused on payroll and/or customer services and you will be flexible supporting either as or when required

Responsibilities

Independently process Payroll End to End to ensure they are delivered as per the agreed processing calendar(s) and to the agreed KPIs and/or independently perform Data Management or Customer Service activities as per the agreed calendar and KPIs

Support Statutory and Year End Reporting to the agreed calendar(s) and to the agreed KPIs

Use Payroll expertise to advise upon client queries/issues and ensure a strong understanding of country specific legislation and tasks

Support and knowledge transfer Apprentices and/or Associates on Data Management or Customer Service activities

Ensure Tickets and Calls are responded within SLA timescales and to a high standard

Independently process administration of recruitment requisitions, creation and communication of job offers, monitor job offers.

Support users on how to navigate and use recruiting applications, learning applications, performance applications, succession planning applications and compensation applications.

Independently maintain the learning management system.

Support System Maintenance Testing

Liaise and transact with Third Parties

SOC Controls completed on time and with the necessary evidence

Support and contribute to root cause analysis to ensure details are accurate and that feasible preventative measures are suggested to limit any reoccurrence

Conduct Knowledge Transfer sessions and ensure the audience has understood and can put into practice

Maintenance of DWIs to ensure processes are up to date and reflective of the service

All system issues/defects are reported correctly and tickets are logged with the necessary details and evidence so Application Services and/or Products can investigate

Highlight to Service Manager any deviations from the standard scope of service

Ability to recognize and deal appropriately with sensitive and confidential information

Time Recording to be completed accurately and on time

NGA Security Standards are adhered and followed

Contribute to team meetings and raise any issues immediately to your Service Manager

Ensure you are up to date with all NGA HR announcements and communications

Build good relationships with all lines of businesses where appropriate

Update internal stakeholders, when needed, in a timely and accurate way

Participates in projects and activities as needed and assigned

Experience and Skills

Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint

Flexibility to support a global and fast paced environment

Attention to detail

Excellent written and verbal skills in English and Dutch

Self-motivated and a willingness to learn

Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures

Essential

BA/BS in a business-related field such as Accounting, Human Resources, Business Administration, or equivalent combination of education & experience

2-3 years relevant experience administering Payroll or Health & Welfare/Benefits in an HR consulting, HR Outsourcing or Corporate environment.

HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred

Desirable

Experience working with HR and payroll data