Assistant Manager-Student Housing

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Job description

Role & Responsibilities (Including but not limited to)

• Primarily responsible for rent collections and the administration of the community's operating system

• Assist Property Manager with management responsibilities for the property, including supervision of staff, leasing and marketing direction, etc.

• Serve as acting manager in the absence of the Property Manager

• Maintain an excellent customer service program

• Collect and accurately post rent and other income

• Make daily bank deposits

• Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing of evictions

• Assist in interviewing candidates for available property positions and participate in the selection process of new hires, as needed

• Assist Property Manager in conducting new hire orientation, training and other duties associated with team

• Assist in preparation and processing of all leases and related paperwork for approval by Property Manager

• Assist with maintaining key control of occupied and vacant units

• Participate in property inspections, quarterly, move-in and move out

• Assist with supervising maintenance staff in scheduling and, when necessary, directly scheduling property repairs with outside contractors as needed

• Negotiate lease renewals with current residents

• Assist residents with move-in/move-out process

• Direct and assist workers in the scheduling and performance of turn events

• Process security deposits in a timely manner, if applicable

• Inventory and purchase office supplies

• Write up and file services requests from residents upon receipt, and take necessary steps to ensure timely response by appropriate staff

• Monitor maintenance service responses to ensure a high degree of resident satisfaction

• Address complaints and resolve issues in a timely and professional fashion

• Assist with leasing responsibilities to maximize occupancy

• Assist Property Manager in preparation of daily, weekly and monthly reporting requirements.

• Participate in the annual budget preparation process

• Responsible for helping property meet budgeted revenues, expenses, and Net Operating Income

• A minimum of two years multi-family property management experience is preferred, with student housing experience highly preferred

Qualifications

• High school diploma or equivalent required

• A four-year college degree or extensive experience in multi-family property management preferred

• Ability to read and write English fluently

• Ability to perform intermediate mathematical functions

• Ability to understand and perform all on-site software functions

• Due to property staffing limitations, position requires that an individual be able to work scheduled hours on a consistent basis and, if necessary, overtime hours or during the weekend when requested

Job Type: Full-time

Pay: $17.00 - $24.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Commission pay

Education:

• High school or equivalent (Preferred)

Experience:

• Entrata: 1 year (Preferred)
• Property Management: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

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