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Assistant Manager-Student Housing

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Student Quarters

2021-12-03 09:13:40

Job location Tuscaloosa, Alabama, United States

Job type: fulltime

Job industry: Real Estate & Property

Job description

Role & Responsibilities (Including but not limited to)

  • Primarily responsible for rent collections and the administration of the community's operating system
  • Assist Property Manager with management responsibilities for the property, including supervision of staff, leasing and marketing direction, etc.
  • Serve as acting manager in the absence of the Property Manager
  • Maintain an excellent customer service program
  • Collect and accurately post rent and other income
  • Make daily bank deposits
  • Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing of evictions
  • Assist in interviewing candidates for available property positions and participate in the selection process of new hires, as needed
  • Assist Property Manager in conducting new hire orientation, training and other duties associated with team
  • Assist in preparation and processing of all leases and related paperwork for approval by Property Manager
  • Assist with maintaining key control of occupied and vacant units
  • Participate in property inspections, quarterly, move-in and move out
  • Assist with supervising maintenance staff in scheduling and, when necessary, directly scheduling property repairs with outside contractors as needed
  • Negotiate lease renewals with current residents
  • Assist residents with move-in/move-out process
  • Direct and assist workers in the scheduling and performance of turn events
  • Process security deposits in a timely manner, if applicable
  • Inventory and purchase office supplies
  • Write up and file services requests from residents upon receipt, and take necessary steps to ensure timely response by appropriate staff
  • Monitor maintenance service responses to ensure a high degree of resident satisfaction
  • Address complaints and resolve issues in a timely and professional fashion
  • Assist with leasing responsibilities to maximize occupancy
  • Assist Property Manager in preparation of daily, weekly and monthly reporting requirements.
  • Participate in the annual budget preparation process
  • Responsible for helping property meet budgeted revenues, expenses, and Net Operating Income
  • A minimum of two years multi-family property management experience is preferred, with student housing experience highly preferred

Qualifications

  • High school diploma or equivalent required
  • A four-year college degree or extensive experience in multi-family property management preferred
  • Ability to read and write English fluently
  • Ability to perform intermediate mathematical functions
  • Ability to understand and perform all on-site software functions
  • Due to property staffing limitations, position requires that an individual be able to work scheduled hours on a consistent basis and, if necessary, overtime hours or during the weekend when requested

Job Type: Full-time

Pay: $17.00 - $24.00 per hour

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Parental leave
  • Referral program
  • Vision insurance

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Commission pay

Education:

  • High school or equivalent (Preferred)

Experience:

  • Entrata: 1 year (Preferred)
  • Property Management: 1 year (Preferred)

License/Certification:

  • Driver's License (Preferred)

Work Location: One location

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