Human Resource (HR) Coordinator

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Job description

Industry: Banking/ Finance

Position: Human Resource Coordinator
Location: Remote

Duration: 12 Months(possibility of extension)

If you are interested to more about the position you can directly call at or email at

Responsibilities:

The Employee Relations (ER) Advisor is responsible for delivering employee relations counseling and support to managers and employees via a heavy telephone queue environment. The ER Advisor self manages low to moderate cases on a variety of ER topics including but not limited to policy, attendance and performance, across multiple lines of business. The role requires advisors to:

Thoroughly research all claims to identify root cause of issues and document calls including all relevant, factual narrative of details and rationale for recommendation in case management tool

Independently use sound judgment to mitigate risk, weigh the importance and validity of information to form fact-based opinions, solve problems and make formal recommendations

Provide exceptional client care; conveying empathy, patience and utilizing listening skills

Ability to navigate multiple systems or tools simultaneously while accurately documenting conversations

Effectively influence key stakeholders including managers, employees, HR partners, and other business partners as appropriate

Job Requirements:

Human Resource/HR/Coordinator/Human Resource Coordinator/Employee Relation/ER/Leadership/Business/Management/Payroll

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