Associate Applications Analyst

Job description

About the Team:
It's an exciting time in technology, and that buzz is felt throughout PetSmart! We are continuing to grow at a faster pace and we want to continue to provide best-in-class experiences for pets and pet parents. Our IT team has 4 different departments: Information Security, IT Service Delivery, Business Enabling Systems, and IT Commerce & Customer Engagement.

Whether it's online or in our stores, the work that the IT team does is instrumental in PetSmart's success. We have a strategic and actionable plan underway and are looking for associates who are just as excited about it as we are.

About the Job:
Associate App Analyst

The Associate Applications Analyst will focus on supporting various big and small projects utilizing various Merchandising Applications. In this position, you will learn to identify, define, analyze, and refine the requirements related to Retail and Merchandising Applications. In this position, you will work with Senior Analysts on various projects as well as independently on smaller projects. This is a development opportunity to grow your career in Retail specific IT by leveraging your technical skills, adaptability, analytical thinking, and your ability to deliver results.

KEY RESPONSIBILITIES:

Quick learner who can learn new Systems, Technologies, and business processes.

Demonstrated analytical and problem-solving skills

Creates business and functional design specifications using help from Senior Analysts

Demonstrate some understanding of various business processes within Merchandising, Retail, Digital, and e-Commerce business areas

Gather and document business requirements using appropriate templates

Work closely with the Project Lead, Architect, and Development team to ensure the solution meets business needs

Learn to capture detailed technical requirements

Partner with Test Team to facilitate the creation and execution of test plans, test cases, and automation scripts; establish and manage acceptance criteria, participates in the identification of defects, and works to resolution with Developers and business teams

Partner with Test Lead to participate in testing for the implemented functionalities and support all test phases

QUALIFICATIONS:

College degree with major in Computer Science or relevant experience supporting Retail IT Applications

Some exposure to Retail specific IT Systems/Technologies. Some experience with both 'brick and mortar' and e-commerce

Knowledge of Software Development Lifecycle (SDLC) utilizing both Agile and Waterfall methodologies

Excellent analysis/troubleshooting skills, effective partnering/relationship building skills.

Should be Customer-Oriented, Mission Focused, and a quick learner

Work well within a team setup and helps build a positive team environment

Excellent verbal and written communication skills and the ability to work with and through others to resolve issues

Should have High Standards around quality and results delivery

NICE TO HAVE:

Some knowledge with ERP Systems like SAP

Knowledge of Software as a Service (SaaS) Applications

Experience with Demand Planning Systems like Relex

Experience with using tools like JIRA, Confluence, QTest and Sharepoint

Experience with writing test scripts

Knowledge of documenting system flow diagrams using tools like ARIS and Visio

Knowledge of writing Test Automation scripts, experience with Tosca is a plus

Programming knowledge in SQL, Powershell or C#

Knowledge of Supply Chain and Replenishment Processes

About the Culture:
Our home office offers outstanding amenities in a fun and rewarding workplace including:

Pet friendly environment, bring your pets to work!

A work-life balance and family events such as movie nights, art events and vacation festivals

"Top Dog" gym with equipment, fitness classes, massage therapists and personal trainers

"Sit & Stay" Café serving fresh breakfast and lunch options

Starbucks cart-productivity at its finest!

"Lil' Paws" learning center and onsite daycare facility

Volunteer events with PetSmart Charities

Learn more about #LifeAtPetSmart here:

Check out Associate stories and share in some celebrations at PetSmart:

Explore PetSmart Benefits here:

Learn more about #LifeAtPetSmart in the IT space from our team members: