Digital Retail COO - Business Strategy & Initiatives

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Job description

Job Description:

Bank of America is one of the world's leading financial institutions, serving individuals, small- and middle-market businesses, large corporations, and governments with a full range of banking, investment management and other financial and risk management products and services.
At Bank of America, we are committed to ensuring our policies, products and programs all align to our purpose of making financial lives better for those we serve. We have done this in part by creating simple, safe, transparent and easy-to-use financial solutions that give people greater control of their finances. When individuals feel financially secure and are able to achieve their financial goals, communities are made stronger.
From personal consultation to digital tools, our easy-to-use services and products help clients save, spend, borrow and invest in ways that best fit their lives and businesses.
The Consumer Digital Banking business is responsible for developing and executing Bank of America's mobile and online strategy, roadmap and transformation. The team is focused on making banking, investing and borrowing more convenient for customers by delivering innovative products and services across mobile devices, online platforms, new digital experiences, and advanced banking centers. The Digital Banking business goal is to provide a seamless, personalized experience for each client that spans and supports their full relationship with us - from banking to investing to retirement.
Digital Business & Integration Manager Job Description:
Drive digital strategic initiatives under direction of Retail CDE. Acts as an objective advisor to LOB heads across a broad set of COO functions. Work with the Retail Chief Digital Exec to drive the organizational vision, strategy, and needs for Retail. Creates innovative solutions and drives execution of key strategic initiatives. Executes business/strategic planning process across sub-lines of business including management of strategic reviews by senior leadership. Leads reporting and analytical efforts to deepen understanding of business economics, KPIs, performance etc. Partners closely across organization to deliver an integrated Retail digital strategy focused on digital adoption, growth and reducing costs. This is a vital leadership role that will drive results, spur growth and increase the overall efficiency of the corporation.
Primary responsibilities for this role include:

• Business coordination and designs solutions across sales, adoption, service and international digital strategy
• Spearhead the development, communication and implementation of effective growth strategies and processes.
• Assist executive team members in creating, growing and building a world class, industry leading organization.
• Support executive leadership questions, facilitating decision-making around critical business issues and opportunities
• Design, plan and implement business strategies. Developing executive presentations (e.g., senior leaders)
• Summarize executive stories and results for leadership. Gather data/insights for developing material and content for presentations
• Cross segment and cross line of business integration and coordination
• Forge strategic partnerships and relationships with partners and teammates within the team, in digital, and cross LOBs
• Translate strategy into actionable goals for performance and growth, performance management, and annual planning
• Create and manage digital reports. Manage KPIs, headlines, metrics; analyze and interpret data and metrics
• Monitor performance with tracking and establish corrective measures as needed, and prepare report outs
• Maintain and build trusted relationships with key customers, clients, partners, and stakeholders
• Create effective measurement tools to gauge the efficiency and effectiveness of internal and external processes.
• Provide accurate and timely reports outlining the operational condition of the company.
• Motivate and encourage employees at all levels as one of the key leaders in the company including but not limited to professional staff, management level employees and executive leadership team members.

Required Skills:

• Ability to work in a fast-paced environment, where projects often have a high degree of ambiguity
• Strong personal skills to build relationships across the Bank at all levels
• Excellent verbal and written communication skills and the ability to succinctly convey information
• Excellent analytical, problem-solving and research skills
• Curiosity and a thirst for knowledge; Self-starter, and eager to move the business forward whether the work is 'yours' or not
• Ability to think both strategically and tactically and implement when needed
• Support prioritization efforts across business lines
• Ability to engage across business lines and with all levels of management
• Ability to successfully drive/manage multiple programs and prioritize work to meet aggressive milestones
• Demonstrated leadership skills in driving initiatives and effectively building consensus
• Leadership skills, with steadfast resolve and personal integrity
• A solid grasp of data analysis and performance metrics
• Be able to diagnose problems quickly and have foresight into potential issues

Desired Skills

• Strong organization skills
• Strong executive presence and presentation skills
• Ability to influence outcomes across the organization
• Drives strong teamwork by example
• Strong financial acumen with the ability to build business cases
• Strong power-point, excel skills

Job Band:
H4

Shift:
1st shift (United States of America)

Hours Per Week:
40

Weekly Schedule:

Referral Bonus Amount:
0
--> Job Description:

Bank of America is one of the world's leading financial institutions, serving individuals, small- and middle-market businesses, large corporations, and governments with a full range of banking, investment management and other financial and risk management products and services.
At Bank of America, we are committed to ensuring our policies, products and programs all align to our purpose of making financial lives better for those we serve. We have done this in part by creating simple, safe, transparent and easy-to-use financial solutions that give people greater control of their finances. When individuals feel financially secure and are able to achieve their financial goals, communities are made stronger.
From personal consultation to digital tools, our easy-to-use services and products help clients save, spend, borrow and invest in ways that best fit their lives and businesses.
The Consumer Digital Banking business is responsible for developing and executing Bank of America's mobile and online strategy, roadmap and transformation. The team is focused on making banking, investing and borrowing more convenient for customers by delivering innovative products and services across mobile devices, online platforms, new digital experiences, and advanced banking centers. The Digital Banking business goal is to provide a seamless, personalized experience for each client that spans and supports their full relationship with us - from banking to investing to retirement.
Digital Business & Integration Manager Job Description:
Drive digital strategic initiatives under direction of Retail CDE. Acts as an objective advisor to LOB heads across a broad set of COO functions. Work with the Retail Chief Digital Exec to drive the organizational vision, strategy, and needs for Retail. Creates innovative solutions and drives execution of key strategic initiatives. Executes business/strategic planning process across sub-lines of business including management of strategic reviews by senior leadership. Leads reporting and analytical efforts to deepen understanding of business economics, KPIs, performance etc. Partners closely across organization to deliver an integrated Retail digital strategy focused on digital adoption, growth and reducing costs. This is a vital leadership role that will drive results, spur growth and increase the overall efficiency of the corporation.
Primary responsibilities for this role include:

• Business coordination and designs solutions across sales, adoption, service and international digital strategy
• Spearhead the development, communication and implementation of effective growth strategies and processes.
• Assist executive team members in creating, growing and building a world class, industry leading organization.
• Support executive leadership questions, facilitating decision-making around critical business issues and opportunities
• Design, plan and implement business strategies. Developing executive presentations (e.g., senior leaders)
• Summarize executive stories and results for leadership. Gather data/insights for developing material and content for presentations
• Cross segment and cross line of business integration and coordination
• Forge strategic partnerships and relationships with partners and teammates within the team, in digital, and cross LOBs
• Translate strategy into actionable goals for performance and growth, performance management, and annual planning
• Create and manage digital reports. Manage KPIs, headlines, metrics; analyze and interpret data and metrics
• Monitor performance with tracking and establish corrective measures as needed, and prepare report outs
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