Property Manager

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Job description

POSITION SUMMARY:

The position provides property sustainability through aiding family stability thereby increasing the consistency of rent collection from residents. Services include initial move-in orientation of community rules and LIHTC/HOME requirements and enforcement of all property rules and state and federal laws for residents residing at Native American Connections properties.

RESPONSIBILITIES:

• Meet all reporting deadlines for LIHTC properties.
• Review and approve rental applications for accuracy and property specific qualifications.
• Review all policies, rules and rental terms with the new residents on move-in day in conjunction with the housing case managers
• Provide strong rent collections - collect rents due on-time following agency policy for money and document processing, prepare appropriate legal documents and process evictions as needed.
• Monthly update to Accounting and supervisor of any outstanding rents and collections efforts.
• Prepare all bank deposits - scan to bank or take to designated person, posting rents in Property Management software.
• Complete all income requirement documents - with an understanding of LIHTC/HOME properties and HUD SHP grant requirements.
• Familiar with Section 8 program and requirements
• Develop proficiency in Property Management computer software programs for property and rental date entry as required.
• Work closely with Property Supervisor on case management issues and resident retention
• Maintain strong working relationship with NAC Outpatient Services and refer residents for behavioral health counseling as appropriate.
• Provide resident stabilization - refer for emergency stabilization as needed; provide referrals for and/or deliver Financial Education; take requests and pick up food boxes; manage bus pass program; refer and follow-up with DES applications for food stamps and AHCCCS as needed; work individually with clients to remove barriers to employability; and enroll and terminate participants per agency program requirements.
• Conduct monthly community meetings to work to improve payment history, health and safety issues, and resident conduct in the community through one-on-one education of the residents as needed.
• Monitor units vacating - work closely with Maintenance to assure turn overs are completed in a manner that mitigates the income loss to the property.
• Work closely with Asset Manager to ensure 100% compliance with all LIHTC/HOME requirement s
• Other duties as assigned

EDUCATIONAL/WORK EXPERIENCE REQUIREMENT:

• Bachelor's degree preferred
• Certification in apartment management
• Real Estate Brokers license a plus
• Two (2) years' experiences in LIHTC property management or property management
• Knowledge of the economic, educational and social problems of Native Americans and referral
• Experience in Homeless Housing Services

SKILLS REQUIREMENT:

• MS Office proficiency
• Strong interpersonal skills with an ability to work effectively with a wide range of people, teams, managers, supervisors, and vendors.
• Demonstrate excellent written and oral communication skills.
• Excellent customer service skills.
• Must demonstrate critical thinking, problem- solving and organizational and time management skills.
• Must be able to work well with others in a team approach.
• Knowledge of Real Page - One Site a plus
• Outstanding phone etiquette

FAIR LABOR STANDARDS ACT:

This position is considered to be Non- Exempt for overtime pay provisions as provided by the Federal Fair Labor Standards Act (FLSA) and any applicable state laws. Non-Exempt employees are entitled to overtime pay for hours worked in excess of forty (40) hours per workweek.

NATIVE AMERICAN PREFERENCE: Preference is given to qualified Native American Applicants in accordance with the Indian Preference Act. If claiming a preference, a copy of valid documentation will be necessary.

DRUG FREE WORKPLACE: Native American Connections is a drug-free workplace with safety-sensitive jobs. Use of alcohol and legal or illegal drugs may impair and alter employees' judgement resulting in increased safety risks, workplace injuries, and faulty decision making. Reporting to work at NAC after use of alcohol, a controlled substance, or abuse of any other substance is absolutely prohibited.

EEO/AA