Real Estate Assistant and Transaction Manager

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Job description

Job Description:

Position Title: Operations and Transaction Manager

Reports to: Team Leads

Supervises: Out sourced vendors and temp resources

Status: Full-time, Salary with bonus Current

Schedule: M-F, 8:00am-5:00pm with evening and weekend availability

Team Information:

Hunter Durham Team, is known for its vital empowering culture that develops people to live full, rich and rewarding lives. Everyone that interacts with us feels that same appreciation and respect. Each Team Member feels valued and respected. Our team is recognized as performers and extraordinary people by our brokerage, in the Real estate community and in the communities, they personally participate. A highly productive Real Estate team that is known for combining market expertise, financial insight and straight forward opinions/advice with an unwavering commitment to the best interest of our clients.

Position Summary:

The goal of this position to the forward the Hunter Durham Team vision and to best assist the team with a variety of administrative responsibilities related to office operations and sales agent support. This role will work closely with the Team Leads for the primary purpose of managing day-to-day operations. Responsibilities include team client relations, transaction management, management of internal and external online, print and digital marketing strategies and business accounting. In addition this position will make outbound calls for lead follow up and to update database.

Listing Manager (Listing to Contract)

• Oversee all aspects of seller's transactions from initial contact to executed purchase agreement.
• Prepare all listing materials: pre-listing presentation, Listing Agreement, sellers' disclosures, comparative market analysis, pull online property profile, research old multiple listing service (MLS) listings and etc.
• Consult & coordinate with sellers all property photos, staging, repairs, cleaning, signage, lockbox, access requirements & marketing activities.
• Obtain all necessary signatures on listing agreement, disclosures and other necessary documentation.
• Coordinate showings & obtain feedback.
• Provide proactive weekly feedback to sellers regarding all showings and marketing activities.
• Coordinate all public open houses and broker open houses.
• Input all listing information into MLS and marketing websites and update as needed.
• Submit all necessary documentation to office broker for file compliance.
• Input all necessary information into client database and transaction management systems.

Transaction Coordinator (Contract to Closing)

• Oversee all aspects of buyer & seller transactions from executed purchase agreement to closing.
• Coordinate title/escrow, mortgage loan and appraisal processes.
• Coordinate inspections, obtain repair estimates, assist in negotiations regarding repairs, coordinate completion of repairs, and schedule final inspection and walk thru.
• Regularly update & maintain communication with clients, agents, title officer, lender etc.
• Submit all necessary documentation to office broker for file compliance.
• Coordinate moving/possession schedules, coordinate transfer or keys and remotes.
• Schedule, coordinate & attend closing process.
• Input and maintain all client information into client database system.
• Schedule 30 Day, 90 Day & 120 Day client customer service follow up calls to assist with any home improvement provider recommendations and to ask for referrals.

Marketing Director

• Manage client database management program & system.
• Create & regularly prepare all buyer & seller consultation packages.
• Coordinate the preparation of all listing & open house flyers, graphics, signage and all other marketing materials.
• Manage & update agent website(s), blog(s) and online listings.
• Regularly assist agent to manage & enhance agent's social media presence.
• Track & coordinate all inbound leads from websites, social media & other online sources.
• Coordinate all client & vendor appreciation events.
• Regularly obtain client testimonials for websites, social media & other marketing materials.
• Coordinate & implement agent marketing videos & property videos on website(s), blog(s), social media and client database email campaigns.

Administrative Manager

• Oversee all aspects of the administration of the agent's business.
• Create & manage all systems for sellers, buyers, client database management, lead generation tracking, lead follow-up & all office administration.
• Maintain all agent financial systems, profit & loss statement, bill payment, budget(s), bank accounts, and business credit card(s).
• Coordinate the purchasing of any office equipment, marketing materials and any other business-related supplies and materials.
• Create & update a business operations manual and all job descriptions/employment contracts for any future hires.
• Manage the recruiting, hiring, training and ongoing leadership of all future administrative hires.
• Ensure that all agent activities are limited to listing property, showing property, negotiating contracts & lead generation.
• Coordination of all client events, team meetings and, team building events.

Expectations

• This position requires someone who maintains an active AZ Real Estate license. In addition to that, we expect someone that is committed to growing and developing themselves professionally and personally. They will work with team leads to develop a plan to have them achieve their goals. This may include courses taken outside of work. They will be responsible for their own tuition.
• At all times, come from the HD Team vision - Everyone that interacts with us is treated with appreciation and respect, and they acknowledge our professionalism and expertise. They are impressed with our ability to surpass their goals.
• This position requires being available nights and weekends for standard Real Estate activities. Be accountable for coordinating coverage for anytime not available to perform duties. Including weekend trips, times out of cell coverage and personal time off.
• This position is based in the North&Co. office. Appropriate attire consistent with the office atmosphere, and interaction with the public is needed.

Job Types: Full-time, Contract

Pay: $35,000.00 - $55,000.00 per year

Benefits:

• Flexible schedule
• Paid time off

Supplemental Pay:

• Bonus pay

Experience:

• Customer Service: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)
• Real Estate License or currently obtaining License (Required)

Work Location:

• One location