Human Resources Generalist II

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Job description

Here at Discount Tire, we celebrate the spirit of our people with extraordinary pride and enthusiasm. Our business has been growing for more than 60 years and now is the best time in our history to join us. We are opening more locations every year and we are always looking for qualified individuals to join us in our growth. We are a company that promotes from within, both in our retail and corporate operations.

The HR Generalist II provides support to employees and managers in various functional areas; administers policies and procedures.

Essential Duties and Responsibilities:

• Consults, interprets and provides direction to managers and employees regarding multiple Human Resources key functional responsibilities, including, but not limited to: HR and Regulatory requirements (i.e., FMLA, ADA. HR procedures, Sexual Harassment); Benefits; Employee Relations; HRIS System Compliance Requirements; Recruiting; Employee Performance Management; and HR Training
• Analyzes designs, interprets and refines complex policies, procedures and practices
• Maintains HR policies, procedures and reporting; ensures the Company is in compliance with current regulations
• Resolves and/or consults with Company's Regional and Corporate Executives, Managers and employees pertaining to employee relations activities
• Leads HR project initiatives providing project planning and leadership with a focus on project/business results
• Investigates and leads the resolution of employee relations issues such as complaints, harassment allegations, terminations, discrimination and situations involving interpersonal conflict in the workplace
• Coaches and mentors executives and managers on documentation strategies and employee performance issue follow-up
• Demonstrates knowledge of Human Resources processes and procedures and acts as a point of contact on complex issues related to HR process and procedures; demonstrates an understanding of problematic issues and when to ensure appropriate actions/follow up are required
• Develops and creates individualized employee conflict resolution plans and guides the corrective process; prepares documentation and reports on investigative activities
• Develops and maintains contacts with federal and state entities, consultants, brokers and other related vendors
• Mentors, coaches and trains HR Specialists and Generalists I & II
• Advises and recommends actions for involuntary termination decisions; raises any issues to appropriate management; ensures involuntary termination issues are documented
• Analyzes exit interview data; recommends actions based on data
• Stays current on the latest industry technologies, trends and strategies
• Assists employees, vendors or other customers by answering questions related to Human Resources
• Completes work in a timely and accurate manner while providing exceptional customer service
• Other duties as assigned

Qualifications:

• This position requires a minimum of three years progressive human resources experience.
• Experience addressing employee relations and resolving unemployment claims is required.
• Corporate retail multi-site, multi-state experience preferred.
• Intermediate level computer experience, including skills in Microsoft Word, Excel and PowerPoint is required.
• Experience with Visio is preferred.
• Experience with HCM systems is necessary; Workday is preferred.
• Timekeeping system (Kronos) experience preferred.
• Demonstrated ability to communicate across all levels of the organization and must be able to clearly articulate ideas both verbally and in writing.
• Problem solving, organizational, detail-oriented skills are vital.
• Ability to perform multiple tasks concurrently, while making timely and sound decisions, working efficiently in a fast paced environment is essential.
• Proven ability to motivate self and others while leading change and implementing human resources initiatives is required.
• Ability to gather data, analyze situations and make independent judgment decisions is necessary.
• Demonstrated knowledge and in-depth understanding of laws and regulations pertaining to human resources is required.
• Ability to identify complex problems, review information to develop and evaluate options then implement solutions is essential.
• Customer service skills are essential including the ability to manage and respond to different customer situations while maintaining a positive and friendly attitude.
• Ability to build productive relationships with employees, managers and executives; respected for HR expertise and ability to produce results is required.
• Maintaining confidentiality, treating others with respect and upholding Company values is key.

Educational Requirements:

This position requires a Bachelor's Degree in business, human resources or related or equivalent experience. Advanced training in Human Resources Management, Talent Management, Benefits and Organizational Development is beneficial.

Work Days:

Normal work days are Monday through Friday. Occasional Saturdays and Sundays may be necessary.

Work Hours:

Normal work hours are 8:00 a.m. to 5:00 p.m. Additional hours may be necessary.