Inside Property Claims Adjuster / Representative

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Job description

Inside Property Claims Adjuster

About Pacific Specialty Insurance Company (PSIC)

Pacific Specialty Insurance Company, located in Rancho Cordova, California, is a National Property and Casualty Insurance Company that operates on an admitted basis in all 50 states and the District of Columbia. Through its affiliated general agent, McGraw Insurance Services, Pacific Specialty markets over 25 products, some with nationwide availability and we are nationally recognized as a leader in providing both mainstream and specialized insurance markets to select business partners and independent producers. We are always on the lookout for highly motivated, career focused, talented individuals for a growing company that offers a great working environment and excellent benefits package.

Why Pacific Specialty Insurance?

We define our values by focusing on 4 key areas; Family, Home, Profitability and Trust. Our people and culture are redefining what it means to work for an Insurance Company. As our organization launches strategic growth initiatives in the marketplace, we remain committed to your success as amongst our most valuable assets; our people. Our goal is to support you in reaching your fullest potential. When you join our team you become part of a dynamic culture with collaboration at its foundation and an innovative nimbleness that other Insurance Organizations can't compete with. We provide a comprehensive benefits plan to care for you and your family, as well as your future. We invest in our people every day, in every way. Below are just a few of the benefits we provide:

• Paid Time Off

• Company Holidays

• Medical, Dental, Vision, Supplemental plans

• Exceptional 401k plan and Employer Match of 60%

• Life Insurance

• Team Oriented Work Environment

Job Summary: As a member of a world class claims team, you will be accountable for investigating and resolving moderate complexity homeowner property claims in multiple state jurisdictions for both first and third party customers. This work is accomplished in a manner that supports superior customer service and overall accuracy with appropriate urgency at all times. Superior verbal and written communication skills are required to communicate as needed throughout the claims process. Must have strong organizational skills and be able to work independently with minimal to moderate management involvement.

Duties and Responsibilities: As Property Claims Adjuster, you will promptly investigate the facts of loss, coverage, liability and damages on losses. Accurately document all investigative activity and secure appropriate claim documentation within our claims and document management systems. Develop and maintain file summaries and action plans from the point of assignment and throughout the life of the claim. Handle incoming calls real time whenever possible and return all messages in a timely manner. Responsible for compliance with state insurance regulations and company claims handling guidelines at all times, and any and all other duties assigned by manager.

Experience, Credentials, and Skills Required for This Property Claims Adjuster Position:

• Prior moderate complexity insurance claims experience preferred

• Prior customer service work experience required

• Strong analytical skills

• Excellent organization and time management skills

• Ability to make timely and accurate decisions

• Ability to work independently with minimal management oversight

• Strong negotiation skills

• Comfortable working in a highly productive team oriented environment

• College degree and/or bilingual in Spanish a plus

Other Important Information:

Location(s) - Remote in California (travel to main office 2-3 times per year to start)

Competitive Compensation - Salaries will be established commensurate with experience.

Our Benefits - Protection is the name of the game in the insurance industry, and we believe in benefit plans that offer protection to our employees for medical, dental, vision, life, disability and retirement plans. Our 401k plan and company match are second to none. The company will make a matching contribution equal to 60% of your salary qualified deferral contribution!

Pacific Specialty Insurance Company is a member of the McGraw Group of Affiliated Companies

Pacific Specialty Insurance Company is an equal opportunity employer

PM21

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