Employee Relations Manager, Human Resources

---

Job description

Kiva Confections () is the premier cannabis-infused edibles company in California, the largest cannabis market in the world. Kiva's line includes Kiva Chocolate Bars, Terra Bites, Petra Mints, and Camino Gummies. Our products are crafted from premium ingredients and skillfully combined with California cannabis. Since our beginning in 2010, our goal is to create confections that redefine what a cannabis confection ought to be. By applying art and science to ensure a deliciously consistent experience every time, we continue to deliver on that mission today.

We have aggressive growth plans as the legal market, and consumer adoption continues to expand. Key growth initiatives include bold platform innovation, best in class marketing, geographic expansion, strategic partnerships, and more. We are resourced for this explosive growth and looking for great people to help take us to the next level.

Kiva's Employee Relations Manager will represent the HR Team as the primary contact for employees of Kiva while assisting with the administration and support of the department. Responsibilities will be within the scope of Employee Relations, Engagement, and Communications and will include those related to each area of the HR Team, including Talent Acquisition, Benefits Administration, Risk Management, Safety & Training.

As Employee Relations Manager you will...

• Develop and foster open communication channels with all employee segments and provide a trusted, open-door environment
• Facilitate successful communication between management teams and employees that are driven by employee satisfaction
• Be the primary communication facilitator between employees of various levels and duties to maintain effective and efficient problem investigation and resolution
• Monitor and resolve employee relations issues while making recommendations and policy suggestions to avoid the issue from repeating
• Maintain accurate and updated digital documentation and as needed investigative files for all employee issues and reported concerns including making recommendations for follow through and resolution
• Actively manage and interact with the employee base through engagement tools (TINYpulse), 1:1 interactions, and departmental meetings.
• Share a nuanced understanding of HR policies, procedures, laws, standards or regulations and as needed to provide a factual and understandable overview of employee concerns and resolutions
• Listen to employees' work-related concerns and assist in determining next steps, coordinating investigations, and recommending actions to be taken by managers
• Oversee the Onboarding and Orientation experience for new employees
• Continuously review and update Kiva's new hire onboarding program
• Facilitate the ongoing evolution of and execution of new hire orientation
• Oversee the administration of employee engagement platforms and processes
• Manage employee recognition programs and events, including creating, updating, and administering employee recognition program cadence and content
• Lead and encourage participation in employee Committees
• Lead weekly EE relations calls and meetings inclusive of progress visibility and excellent communication.
• Develop strategic partnerships with local charities and give back opportunities

What we're looking for...

• Bachelor's Degree from a 4-year college or university; or a minimum of two years related experience in an HR management role focused on employee relations and dispute resolution
• Fluency in English (reading/writing/speaking) is required; additional fluency in Spanish (reading/writing/speaking) is strongly preferred
• Practical understanding of Federal, State, and local labor laws and regulations
• Experience with Paylocity or similar HRIS is strongly preferred
• Ability to organize and manage multiple projects as well as juggle changing priorities while meeting deadlines
• Ability to work independently as well as collaborate with others
• Strong time management skills
• Excellent interpersonal and effective communication skills, both verbal and written
• Critical thinking and problem-solving skills
• Ability to think creatively to find practical solutions to complex issues
• Ability to effectively prioritize and manage multiple responsibilities
• Ability to effectively deal with employees from all departments and levels of management, some of whom will require high levels of patience, tact, and diplomacy, collect accurate information, and resolve conflict
• Ability to effectively present information and respond to employees from all departments and levels of management
• Excellent organizational skills, attention to detail, and follow-through
• Thorough knowledge of Microsoft Office and G-Suite Products

Kiva Confections provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

DISCLOSURE TO JOB APPLICANTS PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

As part of your job application and the Company's evaluation of your candidacy, the Company collects, receives, maintains, and uses the following types of Personal Information about you for the business purposes identified for each category:

Category: Personal Identifiers

Examples: Name, alias, postal or mailing address, email address, telephone number, social security number, driver's license or state identification card number, passport number

Business Purpose:

-To comply with state and federal law and regulations requiring; employers to maintain certain records;

-To evaluate your job application and candidacy for employment;

-To obtain and verify background check and references; and

-To communicate with you regarding your candidacy for employment.

Category: Pre-Hire Information

Examples: Job application, resume, background check results, job interview notes, and candidate evaluation records

Business Purpose: Same as above

Category: Employment History

Examples: Information regarding prior job experience, positions held, names of prior supervisors, reference information, skills and when permitted by applicable law your salary history or expectations

Business Purpose: Same as above

Category: Education Information

Examples: Information from resumes regarding educational history; transcripts or records of degrees, vocational certifications, licenses obtained

Business Purpose: Same as above

If you become employed by the Company, the Company will notify you of additional categories of Personal Information that it collects, receives, and maintains for business purposes.