Volunteer & Program Coordinator

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Job description

Job Details

Level
Experienced

Job Location
Orange County - Anaheim, CA

Position Type
Full Time

Education Level
Not Specified

Job Category
Nonprofit - Social Services

Description

Join our growing team of change makers in our Orange county office. Chrysalis is recognized for helping individuals facing barriers to employment to get ready for, find and retain jobs. The successful candidate will have an entrepreneurial mindset, be quick to roll up their sleeves to help get the job done, and take pride in building strong relationships throughout the organization.

Job Summary:

The Volunteer and Program Coordinator oversees all volunteer coordination and client training activities at Chrysalis' Orange County site. From presenting to potential volunteers to building a trained pool of volunteers to supporting the daily delivery of services, the Volunteer & Program Coordinator will own it all. The Volunteer & Program Coordinator will provide direct services to Chrysalis clients, helping them build resumes and interview skills, and will teach Chrysalis' job readiness classes as needed. Some coverage support at other Chrysalis offices on as needed basis.

Duties and Responsibilities include but are not limited to:

Volunteer Recruitment, Coordination, Training, and Engagement

• Develop informative and eye-catching postings and propose a variety of volunteer recruitment strategies.
• Maintain close communication with all OC volunteers and provide direct support on a daily basis, including addressing day-to-day emails, inquiries, and needs.
• Assess program needs, screen, onboard and train new volunteers regularly.
• Support and/or carry out volunteer appreciation and engagement activities, including recognizing volunteer milestones and helping to plan/execute regular volunteer engagement events.
• Evaluate volunteer performance on an ongoing basis, giving direct feedback, and following up with additional training as needed.
• Work closely with Client Services team, attending weekly staff meetings and maintaining active communication about volunteers and client training activities.
• Communicate regularly with Development and Communications Department regarding relevant volunteer activity, including a monthly call

Direct Client Service Delivery

• Provide one-on-one resume preparation and practice interview services and facilitate job readiness classes as needed.
• Collaborate in the design and development of materials for Chrysalis' training programs, with an eye toward making ongoing improvements.
• Support client and community events, including recruiting and supporting volunteers and various day-of activities.

Customer Service and Administration

• Coordinate volunteer and Chrysalis staff/intern schedules to ensure full coverage of one-on-one and job readiness classes.
• Ensure up-to-date and complete tracking of volunteer activities in Chrysalis data systems.
• Monitor and replenish supplies for all volunteer-related client services.

General Duties

• Adhere to all Chrysalis policies and procedures.
• Support the Chrysalis Mission and adhere to the Chrysalis Code of Ethics.
• Other duties as assigned.

Qualifications

Job Skills & Qualifications:

• Bachelor's degree or equivalent experience required
• Bilingual English/Spanish skills required

• Highly motivated by Chrysalis' mission. Sensitivity and understanding of various cultures and lifestyles.

• Teaching/facilitation/training experience highly desired
• Excellent interpersonal, communication and intercultural skills
• Computer literacy required. Must be proficient in Internet research, Word, Excel and PowerPoint programs and be willing to learn other applications as needed. Database management experience preferred
• Strong organizational, prioritization, and time management skills
• Prior experience achieving success working under limited supervision
• Comfort speaking to crowds and communicating with a wide variety of audiences
• Willingness to work flexible schedule depending on needs
• Willingness to travel to meetings and to meet with clients as necessary (mileage reimbursed)