Maintenance Helper/Tech

---

Job description

About our Company:

Martin Resorts is a collection of premier hotels on the Central Coast of California. Since its founding, it began with a simple vision from Tom Martin that the company holds close to its heart every day. With everything that the company does, the mission, vision, and values are the centerpiece for driving our team members and providing the best guest experience at our hotels in San Luis Obispo.

The mission of Martin Resorts is to promote a contagious spirit of hospitality enriching the lives of our employees, our guests, and our community, one experience at a time. The five core values that our team members live by every day include:

• Leadership: Do the right thing when no one is looking, and accept ownership in everything we do.
• Empowerment: Developed by trust, training, support, and respect.
• Authentic: Genuine service, people and experiences.
• Distinction: Continuous pursuit of the highest standards-going above and beyond.
• +HUMM: Working together and supporting one another as a team to achieve extraordinary results.

Position Summary:

As Maintenance, you will be responsible for maintaining the property, including food/beverage facilities, physical building structure, mechanical systems, electrical systems, and HVAC systems. The Maintenance worker is a self-motivated, proactive employee who understands the necessity of diligent care and upkeep. You are time-efficient and see each task as an opportunity to amaze guests with your exceptional customer service skills. The Maintenance worker is enthusiastic and helpful, while sustaining a professional, responsible demeanor in regards to all conduct and behavior.

Responsibilities of the Ideal Candidate:

• Conduct routine walk-throughs and visually asses the safe and efficient maintenance and operation of the physical structure(s) of the hotel, all related systems, and any equipment.
• Regularly check and complete all routine maintenance on public spaces, meeting rooms, ballrooms, hotel rooms, back of house spaces, and grounds.
• Use excellent customer service and communication skills in any and all interactions with guests, including porterage and guest requests.
• Follow Energy Management, Water Conservation, and Preventive Maintenance programs and conduct special trailing for other operating departments on the safe and efficient use of equipment and energy throughout the property.
• Communicate with the Maintenance Manager on a regular basis, including the specific and overall condition of buildings, related systems, and equipment offering prudent, cost-effective proposals for maintenance.
• Use all company equipment, vehicles, and property with respect and care, understanding the need for safety and professionalism.
• Maintain a flexible schedule to include weekends and holidays.
• Properly handle and account for keys, understanding the need for responsibility and privacy.
• Sustain the safety of the property though risk-management behavior, proper inspections, participation in Safety and Security Committee and knowledge of emergency procedures.
• Following safety procedures as your role is defined.

Core Competencies:

• Ability to Self-Motivate
• Possess Time Management
• Positively Contributing Team Member
• Ability to Communicate Effectively

Experience and Education:

• 1 year of Hospitality Related Experience.
• Should be able to speak, read, write, and understand the primary language(s) used in the workplace to facilitate a productive communication process.
• Thorough knowledge of OSHA and be able to work effectively in a team with minimal direct supervision.

Physical Requirements:

The minimum physical requirements for this position include but are not limited to:

• Must be able to lift and/or carry up to 50 pounds frequently to assist guests
• Ability to stand for extended periods of time
• Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests a normal in-person and phone conversation
• Ability to bend and twist, push and pull, stoop, and kneel
• Ascend and descend a ladder

PI