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Inside Sales Representative (HVAC)

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Sherlock Heating and Air Conditioning Inc

2021-12-03 12:32:07

Job location Carlsbad, California, United States

Job type: fulltime

Job industry: Sales & Marketing

Job description

Description:

The Role

Follow up on unsold estimates for commissions + hourly pay while ensuring Customer Satisfaction standards are met to resolution.

Responsibilities

*Work closely with the Sales Manager, helping achieve the company's financial goals.

*Professionally outbound calling & answering the phone in a polite, friendly manner, tracking and ensuring 100% resolution on any unsold estimates left by our Outside Sales team.

*Assisting the install team with sold jobs, tracking the progress of the sales team.

*Know how to establish customer rapport to ensure highest levels of satisfaction.

*Participate actively in all formal exercises and on-the-job training

*Maintaining performance tracking spreadsheets for the sales team.

*Assist in completing accurate and timely paperwork.

*Assisting with monthly budget results.

*Back up the CSR & dispatcher as needed.

*Very strong administrative skills such as Excel, CRM and Outlook

Equal Opportunity Employer

PM19

. Requirements:

Competencies for Success

*Highly organized with exceptional follow-through abilities.

*Strong verbal and written communications.

*High integrity with advanced social skills and ability to make solid connections.

*Strong desire to be a better at your job tomorrow than you are today.

*Personality that blends well with a fast-paced, goal-driven environment.

*Competitive individual contributor who also loves to win as a team.



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