Front Desk Staff

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Job description

Health Care company seeking 20 Full Time Front Desk Clerk to join their busy and growing team This role will provide administrative support to the team in a well organized and timely manner. Medical or Clinic experience Highly desired.

Major Responsibilities

Ø Welcome patients and visitors by greeting them in person, answering inquiries and directs them through the registration process.

Ø Answering multi-phone lines, filing, faxing, scanning documentation and completing daily patient callbacks.

Ø Discharge patients, assist office and clinical staff and close office at end of the night.

Ø Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets.

Ø Maintain a neat and clean work environment and professional appearance and adherence to relevant health and safety procedures.

Ø Responsible for handling confidential records. Verifies information for correctness, places paperwork in proper sequence for physician examination or treatment, and files or distributes data in appropriate place.

Knowledge, Skills, Abilities and Other Qualifications

Ability to multi-task and work well under pressure

Knowledge of advanced computer software and the ability to acquire increasing expertise in electronic health record system Codonix and electronic billing system VIPA

Advanced knowledge in MS Office programs including Excel

Exceptional written and verbal communication skills

Prior experience in a medical office setting is preferred

High School diploma

Vocational certificate in Medical Assistant is encourage

Associates degree strongly preferred