Dental Office Manager

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Job description

We are a dynamic, growing dental practice in Chico looking for an office manager to join our team. As a practice focused on the care and satisfaction of our patients through excellent dentistry and patient service, we seek an individual who will meet these goals with enthusiasm and a positive attitude. We have an office of highly trained individuals who work closely together as a team, so teamwork is a must!

Main Responsibilities:

• Respond efficiently to patient and doctor needs and inquiries

• Ensure the delivery of quality dental care to patients

• Resolve patient issues in accordance with company policies and procedures, healthcare regulations, and dental board standards

• Assist with scheduling and patient flow

• Organize and present financial arrangements to patients when necessary

• Coordinate with dental insurance companies to ensure claims are paid

• Encourage staff to meet performance standards

• Determine staff schedules and ensure operational standards are met

• Manage employee relations and make certain staff have the necessary resources and support

• Complete administrative functions including bank deposits, balancing petty cash, revenue posting

• Run and analyze management reports

• Support marketing and promotion initiatives as well as website updates

• Maintain patient data according to regulations and company policies

• Ensure that records are stored securely and in compliance with privacy and security regulations

• Maintain facilities and equipment in accordance with hygiene and safety regulations including OSHA by working with the head RDA

Education and Experience:

• Bachelor's and/or Associate's Degree preferred

• Management or supervisory experience, preferably in healthcare

• Knowledge of dental terminology

• Knowledge of dental office procedures

• Knowledge of accounting and administrative principles and procedures

• Knowledge of insurance plans and claims processing

• Knowledge of Dentrix or similar software preferred

• Knowledge of MS Office

Key Competencies:

• Communication skills

• Planning and organizing

• Problem analysis and problem-solving skills

• Judgment and decision-making skills

• Integrity

• Teamwork

• Customer/patient service orientation

If you feel you fulfill the experience and requirements listed above and are ready to join our amazing team, we are looking forward to hearing from you!

Please attach a resume and an explanation of why you'd be the right person for the job!

All employees are required to wear a mask and follow our sanitation protocol.