Billing Analyst

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Job description

Job Description:

The Job/What You'll Do:

The Billing team manages all aspects of fee billing including fee calculation, fee validation, fee debiting/crediting, fee reconciliation, fee reporting, fee maintenance, and facilitation of fee payment to Financial Advisor Firms, Financial Advisors, and Strategists. The team manages 4 quarterly cycles and 12 monthly billing cycles on an annual basis.

Responsibilities:

* Manage and coordinate monthly and/or quarterly billing tasks
* Process and oversee 3rd party/partner payment processes, such as Marketing Support/Premier BD payments
* Prepare daily 3rd party custodian fee account reconciliation
* Perform daily peer review/QC of billing maintenance request
* Work closely with other teams to deliver complex analysis and reporting requests
* Implement and review negotiated fee agreements
* Provide subject matter expertise to business partners and support the introduction or enhancement of products and services
* Continuously upgrade billing standard operating procedures
* Identify and collaborate with technology partners on system and process improvements
* Execute and process all work types/requests and adapt as needed as volumes and capacity changes across the team
* Prepare monthly team metrics and daily team dashboard
* Process-improvement mindset - Proactively identifying gaps or challenges in a process that require change. Following through on a solution to a problem and engaging in implementation from beginning to end

Knowledge, Skills, Abilities:

* Excellent Communication Skills - verbal, written, interpersonal, influencing, and negotiation
* Detail oriented with advanced problem solving and analytical skills
* Ability to assess and minimize risk to organization
* Strong partnering abilities - able to work effectively with cross-functional teams across multiple physical locations
* Strong accountability and ownership
* Strong business acumen that extends beyond the immediate team responsibilities
* Outstanding Customer Focus - seeing the "bigger" picture and ability to always identify what is in the best interest of the client and the firm
* Proactive in own growth and development and key to the growth and development as the team

Education & Experience:

* Bachelor's Degree
* 3+ Years Financial Services or Billing Experience
* Strong PC skills and the ability to quickly master other related business systems

Preferred Qualifications:

* Understand and leverage various operations applications and management information systems that support business needs, including but not limited to the workings and usage of data entry and processing systems, applications, data warehouses, report writing tools, and capacity planning systems and various other trading/reporting/billing systems/platforms etc.
* Ability to assess system risks and develop structured test cases, scenarios, and test plans.

Who We Are & What We Offer:

AssetMark is a leading strategic provider of innovative investment and consulting solutions serving independent financial advisors. We provide investment, relationship and practice management solutions that advisors use in helping clients achieve wealth, independence and purpose.

* Flex Time Off (Take what you need)
* 10 days Sick/Mental Health Days
* 401K - 6% Employer Match
* Medical, Dental, Vision - HDHP or PPO
* HSA - Employer contribution
* Volunteer Day
* Career Development / Recognition

#LI-AV1

As an Equal Opportunity Employer, AssetMark is committed to building a diverse and inclusive workplace where everyone feels valued.