Business Analyst, Senior

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Job description

Job Summary

Business Analyst is responsible for business consulting services, including process and data review.

• Provides analytical support through the analysis and interpretation of data in support of cross-functional business operations and clinical initiatives.
• Identifies opportunities for improvements and works cross-functionally to develop business solutions.
• Provides analytical support to multiple projects, establishing project plans and timelines and coordinating on projects with internal and external resources.
• Makes presentations to various levels of management, depending on the level.

Responsibilities

• Provides analytical support through the analysis and interpretation of data in support of cross-functional business operations and clinical initiatives.
• Contributes to annual operating plans, capital budgets and forecasts, and build business cases for new business initiatives (cost/benefit analysis).
• Develops, prepares and analyzes reports for management review, and presents to various levels of management.
• Defines business requirements and provides analysis to increase operational efficiency.
• Analyzes actual results against plan and forecast and recommends interventions where appropriate.
• Identifies opportunities for improvement in operational performance and notifies management of issues and problems requiring immediate attention.
• Works cross-functionally in analyzing, designing, and developing business solutions.
• Provides analytical support for multiple projects simultaneously, establishes work plans and timeliness; coordinates with internal and external resources.
• Using data mining to extract information from data sets and identify correlations and patterns.
• Organizing and transforming information into comprehensible structures.
• Using data to predict trends in the customer base and the consumer population as a whole.
• Using tools and techniques to visualize data in easy-to-understand formats, such as diagrams and graphs.
• Creating dashboards, preparing reports and presenting these to business partners.
• Monitoring data quality and removing corrupt data.
• Communicating with stakeholders to understand data content and business requirements.
• Other duties as assigned.

Knowledge and Experience

• Requires practical knowledge of job area typically obtained through advanced education combined with experience.
• Typically, requires a college degree or equivalent experience and minimum 5 years of prior relevant experience.
• Previous experience in health plan or healthcare industry - Medi-Cal and Medicare lines of business preferred.
• Strong organization, attention to detail, critical thinking, and accuracy when working with data in order to make accurate conclusions and predictions.
• Experience in project management to plan work, meet deadlines, and collaborate with cross-functional teams.
• Knowledge of utilization and quality performance metrics.
• Strong verbal and written communication skills to effectively share findings with shareholders.
• A solid understanding of data sources, data organization and storage.
• A level of IT, mathematical skills, and data analysis techniques.
• Proficiency in Microsoft Excel, Access, Word, Visio, PowerPoint, Outlook.
• Knowledge of relevant relational databases.
• Experience in SQL programming preferred.