Financial Counselor (Admitting) - Full Time, Days (Culver City)

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Job description

Financial Counselor (Admitting) - Full Time, Days (Culver City)

We are hospitals and affiliated medical groups, working closely together for the benefit of every person who comes to us for care. We build comprehensive networks of quality healthcare services that are designed to offer our patients highly coordinated, personalized care and help them live healthier lives. Through collaboration, we strive to provide all of our patients and medical group members with the quality, affordable healthcare they need and deserve.

The Financial Counselor informs patients of their financial responsibility and collects co-pays, deductibles, and cash flat rates for services being rendered. Provides estimates to physicians on inpatient/outpatient surgical procedures. Communicates with social workers and case management regarding patient financial status. Provides relief to patient access staff and performs other duties as necessary.

Job Responsibilities/Duties

• Collect deposits and payments from patients, monitors private pay patients, and assists patients who have questions about bills and statements. Prepares, documents, and completes computer input of patient accounts in a timely manner. Maintains confidentiality with regard to patients, families, employees, and visitors.
• Tracks collections to ensure appropriate amounts are being collected, and documents reasons for non-collections. Follows up as appropriate with patients. Provides cash collection updates to management in a timely manner.
• Interfaces directly with the social workers and case management department to address patient and/or patient placement issues. Escalates any unresolved financial issues to hospital administrator/CEO or other appropriate party.
• Works directly with outside government agencies, when appropriate, to follow up on status of applications and details of patient coverage.
• Identifies all patients that require financial assistance during the initial visit to hospital. Explains the Charity Program process and required documentation needed for the application.

Qualifications

Minimum Education: High School Diploma or GED required. Bachelors Degree preferred.

Minimum Experience: Three (3) years of admitting/registration office experience required. Basic Understanding of Medical Terminology required. Excellent written and verbal communication skills in English. Strong time management skills. Ability to multitask and maintain a work pace appropriate to workload. Computer literacy and proficiency. Must demonstrate customer service skills appropriate to the job. Bilingual skills to communicate effectively with patients and families preferred.

Req. Certification/Licensure: None.

Employee Value Proposition

Prospect Medical Holdings, Inc., is guided by a diverse and highly experienced leadership core. This group maintains the vision that has made Prospect a needed difference-maker in the lives of so many patients today, and many executives contribute to our continued efforts. As a member of our highly effective team of professionals you will receive:

• Company 401K
• Medical, dental, vision insurance
• Paid time-off
• Life insurance

How to Apply

To apply for this role, or search our other openings, please visit and click on a location to begin your journey to a new career with us!

We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources.

EEOC is the Law:

Keywords: Finance, Accounting, Accountant, General Accounting, Technical, Professional, Patient Financial Counselor