Communications Technician

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Job description

Work type is 100% Provisioning - Switch Peripheral Consolidation.

Could be sent to work in offices other than regular assigned office which may require driving Company vehicle between locations.

Performs translations moves and verifications as indicated by service order.

Accesses available technical references such as Standard Practice schematic drawing and circuit descriptions and interprets circuit layout records, transmissions designs, equipment drawings, etc.

Works with several mechanized systems and switch types, each requiring different transactions and input formats.

Enters recent change information manually or through a mechanized system into the switch.

Interfaces with various support systems through a single systems access, windowing computer system (i.e., GCAS, TIRKS, MARCH)

May handle a high volume of SPC work and will be expected to meet due dates and commitment to customer.

Uses various computer systems for data entry collections, analysis, and verification of assignments.

Clarifies and resolves any issues resulting from incomplete or inaccurate service requests or customer service affecting discrepancies. Determines what action to take to resolve the discrepancy by verifying various computer systems and the switch. May initiate or receive request from contacts.

Participates meeting group/department objectives.

Coordinate the input of certain service orders into the switch by responding to requests from various work groups.

Ability to perceive differences in wire and cable colors.

TERM EMPLOYEES:

Term employees are those engaged for a specific project or limited period with the definite understanding that their employment is to terminate upon completion of the project or at the end of the period. Employment is expected to continue for more than one (1) year, but no more than three (3) years