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Helpdesk Administrator - GREAT COMPANY WITH FULL BENEFITS

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AppleOne 40019.20 US Dollar . USD Per annum

2021-12-03 14:30:03

Job location El Segundo, California, United States

Job type: fulltime

Job industry: Other

Job description

HelpDesk Administrator
they can work unlimited OT
full benefits package
3 weeks PTO

Qualifications:
- 3+ years of Tech Support including Windows environment administration.
- Experience with RingCentral Hosted PBX or InContact Call Center a plus.

Responsibilities:
- Oversee local operations of Active Directory domain.
- Support and monitor Print Server and File Share.
- Manage Windows Active Directory Users and Groups
- Deploy Windows and Mac workstations
- Support VOIP phone system as a liaison to VoIP service provider.
- Perform helpdesk support and troubleshooting
- Troubleshoot/Review corporate antivirus/anti-malware software.
- Basic network troubleshooting (LAN/WLAN) at the office.
- Be cross-trained in other IT duties to provide skill overlap.
- Document configurations, processes and procedures.
- Follow workplace rules as laid out in Companies employee handbook.

Skills:
- Ability to quickly learn new technologies as needed.
- Ability to prioritize and keep track of simultaneous tasks & deadlines.
- Excellent problem solving abilities.
- Ability to produce clear technical documentation for both technical and non-technical audiences.
- Produce quality work under pressure, while keeping a professional attitude with co-workers.
- Ability to share information and communicate technical information to local and remote team members in a friendly, concise manner.
- Self-motivated and disciplined.
- Patience and ability to educate users in how to avoid or resolve problems.
- Experience in Operating System deployments.
- Have a sense of humor and love technology! AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.

0-1 years

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