Sr. Commercial Loan Processor - Credit Department

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Job description

Key areas of responsibility:

• Manage overall workflow from origination, underwriting to funding hand-off.
• Continue to improve loan workflow and process.
• Run QC reports on Processing Screens within Salesforce / nCino and monitor for accuracy.
• Coordinate and participate in weekly/as-needed meetings with Funding manager to go over loans in process/funding.

Processing and day to day duties may include:

• Create New Loans, related Relationships and Collateral Records within our nCino Loan management system
• Create applicable Smart checklist within nCino, that outlines items needed to be distributed to borrower, Business Development Officer (BDO) and Credit Officer (CO).
• Coordinate communication with borrowers, BDOs, Attorneys, Brokers, etc., to obtain all necessary documentation for loan file.
• Set up nCino Borrower Portal
• Coordinate and participate in weekly loan team calls. Keep borrowers, brokers, and CDFI staff up to date on loan status and any issues.
• Request and Process Deposits / Fees for Good Faith Deposit (GFD) from Borrower(s) and track in nCino.
• Work with Accounting to reconcile invoices related to loan transactions as needed.
• Update borrower / loan information in Salesforce / nCino software throughout the loan process.
• Communicate with borrowers regarding discussion topics not directly related to credit analysis (ie: Title, construction/rehab and property issues, borrowing and organizational structures, etc.).
• Perform general administrative tasks and functions, including gathering appropriate documents before file is given to underwriter.
• Assist the Commercial Funding Specialist with the file transfer from underwriting to closing to assist with escrow/title and other closing related activities.

The above essential duties and responsibilities have been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.

Consults with:

• Chief Commercial Credit Officer
• Director of Loan Operations
• Accounting, Business Development, Construction, Funding, Loan Servicing and Underwriting Departments

Supervisory Responsibilities:

None

Qualifications:

• Minimum of two-three years commercial loan processing experience and/or relevant work experience.
• Competencies:
• Extensive knowledge of Commercial Real Estate/CRA loan processing
• Displays strong Critical Thinking and Problem-solving skills
• Must be detail oriented and achievement driven
• Excellent oral and written communication skills
• Experience with CMS systems such as Salesforce - (specifically nCino is a plus)
• Expertise in Microsoft Word, Outlook and Excel. Must be proactive and organized
• Must be superior at:

o Managing time/prioritizing

o Being pro-active

o Multitasking (working on multiple files simultaneously)

o Communicating

o Recognizing/Solving problems in order to fund files on time/keep the process flowing

Education (degree/certifications):

• Bachelor's Degree preferred