Sr. Field Recruiter

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Job description

About Grocery Outlet:

• Our Mission: Touching lives for the better


• Our Vision: Touching lives by being the first choice for bargain-minded consumers in the U.S.


• Our Values & Behaviors: Achievement, Diversity, Entrepreneurship, Family, Fun, Integrity & Service

About the Team:

The Grocery Outlet Recruiting & Training team is tasked with hiring and developing Aspiring Operator Trainees (AOTs). Our AOT's are the crucial pipeline of Independent Store Owners. We have a very rigorous selection and development approach, accomplished by robust sourcing and assessment, facilitating scalable learning and development, cultivating and communicating best practices and leveraging our unique culture. Our goal is to serve the AOT and Operator communities with integrity and accuracy while focusing on continual improvement, collaboration and FUN! The recruiting team is responsible for finding candidates who have a passion for grocery retail and an entrepreneurial spirit. The team fully educates AOT Candidates on the realities of Owning/Operating a Grocery Outlet store successfully, facilitates the relationship between AOTs and their Training Store Operators, provides an opportunity for families to build a business together, and foster the continuing development of an exceptional Operator network. Our training team develops blended training programs includes operator/mentor-lead in store immersion, classroom-based instructor lead facilitation with on-line supplemental learning. Training focuses on developing business acumen, along with leadership, merchandising, and marketing skills.

About the Role:

The primary responsibility of the Senior Operator Recruiter position is to advertise, screen, recruit, qualify and help develop outstanding prospects for Aspiring Operators in Training (AOT's) to meet Operator attrition and new store growth needs. This individual will play a key role in the growth and development of Grocery Outlet as we continue to scale and develop new markets. This Recruiter reports in to the Director of AOT Recruiting and will manage a small team of junior Recruiters and Sourcers.

Responsibilities Include:

• Screening resumes, lead generation, cold-calling and maintaining a robust candidate pipeline


• CRM management of all active and inactive candidates including tracking and activity history


• Performing phone interviews with candidates, credit, reference and background checks


• Interview and screen AOT applicants for fit with Grocery Outlet culture and business opportunity


• Manage small team of junior recruiters and sourcers


• Administering appropriate company assessments (DISC, Values and Financial Acumen)


• Schedule store visits/interviews with GOI operators. Require written store visit feedback.


• Process, maintain and manage compliance of all screening and interviewing forms and files of AOT's and AOT's prospects.


• Manage confidential candidate information such as financial statements


• Manage vendor partnerships including third-party search firms and job boards


• Participate in Operator selection and interview process for new and existing store openings


• Assist in development of training programs and materials as needed


• Expectation to be in the Emeryville office at least once a quarter

About You:

• Proven experience in sourcing & recruiting qualified candidates, leveraging candidates' databases and resources.


• 3+ years' experience in recruiting, required (retail recruiting preferred)


• Knowledge of industry standard job platforms such as Indeed and LinkedIn required


• 5+ years retail experience in retail operations preferred, preferably Grocery


• Experience managing others in a recruiting capacity


• Enthusiasm for helping people fulfill their dreams


• Exceptional interpersonal and networking skills


• Salesforce experience or previous use of CRM or ATS preferred


• Strong computer skills, including Excel and Salesforce experience


• Exceptional organizational and interpersonal skills


• Outstanding written and oral communication skills


• Positive attitude and passion for having fun and continuous improvement


• Understands and communicate the concepts of business ownership


• Demonstrated common sense and good judgment. Self-Starter, very organized & results driven


• Bachelor's Degree or equivalent experience