Senior Systems Administrator

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Job description

Pulse Biosciences (Nasdaq: PLSE) is a bio-electric medicine company committed to health innovation that has the potential to improve and extend the lives of patients. The CellFX® System will be the first commercial product to harness the distinctive advantages of our proprietary Nano-Pulse Stimulation™ (NPS™) technology. The unique cell-specific effects of the NPS mechanism of action have the potential to significantly benefit patients across multiple medical applications, including dermatology, our first planned commercial application.

We exist to make a positive difference in the lives of patients, physicians, healthcare providers, shareholders and our Pulse Biosciences team members. We take pride in hiring the best and brightest minds to our world-class company. Individuals who are creative, forward-thinking, and who approach challenges with an innovative attitude will excel in our culture.

Position Summary:

As a member of the IT infrastructure team, the Senior Systems Administrator will assist with the planning, maintenance, operation, implementation and support of IT related products and services. The incumbent will manage priority projects and support our growing corporate infrastructure with day-to-day tasks and technical support. These projects and support emphasize security products but also include domain, server, network, cloud infrastructure support. This will include a broad spectrum of technology including Windows PCs/servers, LAN/WAN, Active Directory, network hardware, Email, backups VoIP systems, printers, and other SaaS systems and more. This is a dynamic role as it involves a mixture of skills for desktop support, server administration and project execution.

Essential Duties and Responsibilities:

• Respond to help desk requests and troubleshooting end-user issues providing solutions via ticketing system, phone, and in person. Identify root-cause of systemic problems and escalate to the correct resource.
• Manage Microsoft Windows operating systems, network infrastructure, firewall & switches, troubleshooting server-based hardware, OS and software problems, and manage Active Directory.
• Perform regular security monitoring to identify any possible intrusions as well as ongoing efficacy assessment of security policies and systems; review, recommend, and implement security systems and tools.
• Investigate and troubleshoot infrastructure and systems with all levels of complexity issues across all platform and application domains in timely manner. Serve as a key stakeholder in all infrastructure and systems related incident response, and correction efforts. Coordinate and communicate with impacted parties.
• Configure and administer backup, snapshots, data recovery, cloud storage and disaster recovery infrastructure. Verify network connectivity, document any issues or concerns as identified.
• Administer IT servers and technology tools including troubleshooting, installations, configurations, upgrades, user administration, and server/network security.
• Build, install, configure, analyze, tune, and troubleshoot server operating system, VMware, and firewall to achieve optimum performance levels.
• Proactive in monitoring network performance with alerting mechanisms to ensure uptime availability and reliable data flow.
• Compare, evaluate, and implement new technologies, and integrate systems into the computing environment.
• Monitor, troubleshoot and support LAN/WAN and wireless infrastructure to ensure reliable, secure, and efficient day-to-day network operations.
• Develop and document standards, policies, and procedures for specific IT environments along with system specifications, system design documentation, implementation processes, and operational support documentation.
• Plan, organize, and coordinate all end-user trainings.
• May perform other duties as assigned.

Education and Experience:

• Bachelor of Science degree in Computer Science, Information Technology Degree or equivalent experience.
• 10+ years' experience in systems administration and helpdesk support.
• 4+ Years of experience with Palo Alto firewall.
• 4+ Years of experience with OKTA.
• Strong working knowledge of Windows 10, Active Directory, Group Policy, Office 365, OneDrive for Business, MS Teams, Azure, Windows Server Administration, Veeam.
• Working experience creating, managing, and troubleshooting virtual servers using VMWare.
• Knowledge of mobile devices and MDM systems.
• Knowledgeable in Cyber Security hygiene and practice of system hardening and monitoring.
• Working knowledge of networking fundamentals, such as TCP/IP, subnetting, DNS, DHCP, WLAN and RADIUS.

Skills, Abilities, and Other Requirements:

• Ability to logically breakdown complex problems to identify root causes and create sequential, actionable resolution tasks.
• Ability to thoroughly document lessons learned, trouble ticket resolutions, and technical training materials.
• Ability to complete complex technical tasks under pressure in a fast-paced changing environment.
• Strong troubleshooting and problem-solving skills, including robust analytical skill with a focus on preventative actions.
• Working after hours and weekend will be needed from time to time.
• Outstanding ability to follow-through with tasks.
• Strong initiative and enthusiasm and willingness to pitch in whenever needed.
• Excellent oral written communication skills and critical thinking skills.
• Ability to work conscientiously and with minimal direction, using good judgment, taking initiative to accomplish short and long-range projects, and recommend actions with minimal direction.
• Ability to work as a team member, multi-task and be very flexible to adapt to the ever-changing work priorities and requirements of a dynamic, fast growing company.
• Ability to lift 50+ pounds.

Pulse Biosciences currently maintains a policy requiring all United States-based employees to be fully vaccinated against COVID-19. In accordance with applicable law, Pulse Biosciences will consider reasonable accommodations to employees who qualify as required under federal, state and local law where it is not an undue hardship to the company to do so.

Our corporate headquarters is located in Hayward, California. To learn more about us, visit our website at .

At Pulse Biosciences, we are committed to providing a respectful work environment to our diverse workforce. We provide equal employment opportunities (EEO) to all persons regardless of race, age, color, gender, sexual orientation, national origin, physical or mental disability, religion, or any other characteristic protected by federal, state or local law. We will make reasonable accommodations for qualified individuals with disabilities.

LOCAL CANDIDATES ONLY

Principals only; unsolicited candidate submissions from recruiters or third-party agencies will be considered free referrals.