Associate Manager, Gift Card and Payment Business Strategy

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Job description

Taco Bell is instituting a COVID-19 vaccination mandate for health and safety reasons. Effective January 3, 2022, Taco Bell requires that corporate employees are fully vaccinated against COVID-19 as a condition of employment, subject to reasonable accommodation as required by law.

Who is Taco Bell?

Taco Bell Corp., a subsidiary of Yum! Brands, Inc. (NYSE: YUM), is the nation's leading Mexican-inspired quick service restaurant (QSR) brand. From breakfast to late night, Taco Bell serves made-to-order and customizable tacos and burritos, among other craveable choices, and is the first QSR restaurant to offer American Vegetarian Association (AVA)-certified menu items.

Taco Bell and its more than 350 franchise organizations proudly serve over 42 million customers each week through over 7,000 restaurants around the world, as well as through its mobile, desktop and delivery ordering services. Internationally, Taco Bell has over 600 restaurants, with plans to add 2,000 more restaurants in the next decade.

The brand encourages its fans to "Live Mas" and connects with them through sports, gaming and new music via its Feed The Beat® music program. Taco Bell also provides education opportunities and serves the community through its nonprofit organization, the Taco Bell® Foundation™, and connects fans with their passions through programs such as the Live Mas Scholarship program. According to Harris Poll, Taco Bell has been named America's Best Mexican-Food Restaurant for two back-to-back years.

About the Job:

Taco Bell is looking for a highly motivated individual with a business growth mindset. This individual will be responsible for Taco Bell's omnichannel payment strategy and execution which includes Taco Bell Gift Cards, Loyalty and digital payments, and payment innovation (for example, providing unbanked customers ways to pay, contactless payment options, POS enhancements, etc.).

This highly cross-functional role will work with restaurant operations, finance, marketing partners (internal and external), third party distributors, and legal partners to establish, launch, maintain and grow new payment methods and gift card sales channels via strategic partnerships, product enhancements, and marketing promotions.

The Day-to-Day:

Strategic partnership with Payments product leads and vendors to define digital and in-restaurant payments strategy
Redefine digital payments experience, partnering with Technology to establish product features and roadmap
Identify unmet customer payments needs and new touchpoints
Strategic partnership on gift card program opportunities and growth levers, especially as relates to overall payments vision
Grow Ecommerce GC presence and usage
Drive measurement and analysis of payments and gift card innovation and marketing activity
Integrate GC promotions/initiatives with marketing calendar and initiatives
Prepare presentations for executive team and franchisee committee for alignment on program initiatives and business updates
Overseebrand alignment on B2B sales to resellers (including partner and incentive program approval)
Vendor management of third party distributors, Ecommerceupdates, and GC production
Manage restaurant merchandising of gift cards including card production for all holiday, occasions and promotional opportunities
Attend annual gift card partnership conventions to build and manage direct retailer relationships and explore new promotional opportunities

Is This You?

5-7 years industry experience preferred.
Relevant experience evaluating and introducing payment innovations and managing payments or gift card program growth
Experience on well-established CPG products or in QSR/Restaurant industry preferred
BA or BS Degree
Strong logical and strategic thinking skills.
Ability to proactively develop creative solutions.
Strong project management, presentation, and interpersonal/influencing skills.
Must be fully vaccinated by January 3, 2022, subject to reasonable accommodations. Proof of vaccination required.

Why Taco Bell?

We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with más!

Work-Hard, Play-Hard:

Year-round Flex day Fridays
Free snacks, drinks and bagel & donut Fridays
Onsite childcare through Bright Horizons
Onsite dining center and game room (yes, there is a Taco Bell inside the building)
Onsite dry cleaning, laundry services, carwash, Booster gas delivery
Onsite gym with fitness classes
4 weeks of vacation per year plus holidays and time off for volunteering
Tuition reimbursement and education benefits
Discounts for life's adventures (ex: theme parks, wireless plans, etc.)
Generous parental leave for all new parents and adoption assistance program
Opportunity to taste test new products
401(k) with a 6% matching contribution from Yum! Brands with immediate vesting
Comprehensive medical and dental including prescription drug benefits and 100% preventive care
Healthcare and dependent care flexible spending accounts
Opportunities to support the Taco Bell Foundation's educational initiatives and programs.
Recognition based culture and unique, fun events year round (recess at work, Halloween Spooktacular, employee art show benefiting Taco Bell Foundation, etc.)

*Please note that some perks/amenities may not be available and/or may be modified at the Company's sole discretion during the COVID-19 temporary work-from-home period.