Customer Care Specialist/Administrative Support - Temporary

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Job description

Overview:
Element has an opportunity for Customer Care Specialist ,Temporary Contract to join our growing team. You will provide excellent customer service and general administrative support.

Responsibilities:
Operate at the front desk to greet incoming customers and log them in, issue visitor badges, etc

Respond and assist with customer inquiries on various topics

Answer incoming calls and direct them as necessary

Prepare and arrange shipments as needed

Provide general administrative support

Skills / Qualifications:
High school diploma or general education degree (GED) plus two (2) to four (4) years of related experience and/or training; or equivalent combination of education and experience

Work independently and effectively with little supervision

Able to prioritize work and keep key stakeholders informed of progress

Proficiency in Microsoft Applications (Word, Excel, Outlook)

This position requires access to export-controlled commodities, technical data, technology, software, and services. U.S. citizenship, U.S. legal permanent resident status, protected person status under 8 U.S.C. § 1324b(a)(3), or U.S. Government export authorization is required. Any offer of employment is contingent upon the employer obtaining the necessary export authorization, including, if required, an export license from the U.S. Department of Commerce's Bureau of Industry and Security, the U.S. Department of State's Office of Defense Trade Controls, or other applicable government agency.

Company Overview:
Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 6,500 brilliant minds operating from 200 sites across 30 countries. Together we share an ambitious purpose to 'Make tomorrow safer than today'.

When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.

While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.

Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

Diversity Statement:
At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming "the world's most trusted testing partner".

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: race, color, age, religion, gender, national origin, disability, and/or protected veteran status, or other characteristics in accordance with the applicable governing laws.

TIC Council Statement:
Element is proud to be a full member of the Testing, Inspection & Certification Council (the "TIC Council"), an international association representing independent testing, inspection and certification companies.

Members of the TIC Council must implement and abide by the TIC Council Compliance Code. Element has therefore issued an overarching Code of Conduct which is supported by our Compliance Programme. A copy of the Code of Conduct and more information about our Compliance Programme can be found in the section of .