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Banquet Houseperson AM and PM (Part-time)

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Surf & Sand Resort

2021-12-03 13:00:03

Job location Laguna Beach, California, United States

Job type: fulltime

Job industry: Trades & Services

Job description


Surf & Sand Resort , Laguna Beach is proudly a part of JC Resorts, a proven leader in the management and operation of golf and resort properties since 1971. We are located directly on the beach in the heart of Laguna and have been part of the local history since 1948. We are looking for passionate individuals, empowered to create wow moments and lasting memories for every guest, every time. As a family owned business, we treat people like lifelong friends and believe in the personal touch.

In addition to working in the most beautiful oceanfront location in Laguna, we offer competitive and progressive benefits including complimentary meals.

Join our team of friendly, engaging, professionals who love the Hospitality Industry and want to share it with our guests.

To complete an APPLICATION please visit our website: or contact the Human Resources office direct line anytime Monday - Friday, 8:30 am - 5:00 pm for more information.

The BANQUET HOUSEPERSON AM and PM is responsible to ensure proper set-up and break down of all Banquet functions.

ESSENTIAL DUTIES, include but not limited to:


    -To understand and respond to all guest needs and requests in a timely and professional manner, deferring to the Banquet Manager when necessary, to ensure customer satisfaction.
    -To extend a courteous, friendly, and professional greeting to guests as they arrive, and to thank them as they depart.
    -To make the manager aware of all guest comments and complaints.
    -To set-up all meeting rooms according to Banquet Event Orders and standards, including all audio-visual equipment, food, and beverages.
    -To check all banquet rooms daily and to immediately report any maintenance problems to the Engineering Department.
    -To follow specified procedures to break down and clean meeting rooms, including trash removal.
    -To assist Banquet wait staff, as directed, to bus tables, and set-up and replenish buffets.
    -To set-up and service all coffee break areas.

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