Sales Associate

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Job description

• Consistently demonstrate the Under Armour selling standards in order to deliver a positive customer experience and achieve daily sales goals. • Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales. • Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions. • Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer's individual style. • Promote awareness and growth of the Under Armour by introducing customers to additional brand channels. • Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines. • Ensure return merchandise is restocked to the correct product location on the sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at the end of each shift. • Maintain company brand standards of neat, clean and organized sales floor, cash wrap, fitting room and stockroom to ensure the store environment is safe and presentable for employees and customers. • Execute efficient and effective handling of all merchandise from shipment processing, floorsets, markdown optimization and replenishment systems while maintaining backroom standards. • Proactively resolve customer concerns in a manner consistent with company policy, and with customer satisfaction in mind; partner with store leadership team on elevated customer issues. • Understand and adhere to all company policy and procedures....