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Customer Service / Logistics coordinator

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Exclusive Express Inc

2021-12-03 08:53:08

Job location Long Beach, California, United States

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

We are seeking an FT - Customer Service / Logistics coordinator.

You will be responsible for Saving new PDF orders on the Google cloud. Updating Google sheet throughout the day. Helping customer and drivers with any questions. Helping CEO with emails and quotes. Schedule deliveries.


Responsibilities:

  • Answer phone calls and emails.
  • Saving new PDF orders on Google drive.
  • Follow up with drivers, Make sure they are on time.
  • Organizing and file paperwork.
  • Assist CEO with emails and quote questions.
  • Managing Google sheets.


Qualifications:

  • Previous experience in customer service,
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Experience working with PDF files, G-suite, Google sheet and G-mail.
  • Must able to pay attention for details. (what day and time delivery will happen)
  • Must have some experience with Map.


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