Account Executive - Tourism & Travel

Job description

At MMGY Global, we believe nothing shapes your view of the world like travel. So every day, we share our client's stories from a perspective that inspires people to see the world differently. Our personalized service and strategy connect media, consumers and influencers across the globe, taking people to new places and changing their view for the better. At MMGY we inspire people to go places.

We have an immediate opening for an Account Executive in our Los Angeles, CA office. This position will oversee project workflow from concept development to completion. The Account Executive plays a key role in the management of the client relationship by collaborating with the client and agency teams on the development and execution of all creative campaigns from creative development to media trafficking and launch; and individual client projects, whether assigned by client and/or other agency partners. The Account Executive is primarily responsible for managing day-to-day client and internal team communication, ensuring that the agency output aligns with business strategies and meets client objectives and is accountable to project financials.

Duties & Responsibilities:

• Maintain consistent daily client communication to facilitate deliverables and support client/agency growth via phone, email, etc in a professional manner
• Develop knowledge and understanding of the travel industry, client business, advertising industry/channels and agency process
• Actively participate in internal and external meetings as assigned
• In partnership with team leadership, take an active role in your personal professional growth
• Establish and invest in cross channel agency relationships
• Serve as final stage of agency QA for work completed by agency
• Identify opportunities for organic growth
• Facilitate the progression of agency work though MMGY's workflow process. Demonstrate command of agency workflow tools including, but not limited to, Workamajig, Jira, Basecamp, Slack, etc
• Actively participate in the creative routing process to ensure deliverables are met and that work meets expectations
• Document internal/external communication including meeting notes, project updates and client/estimate approval and disseminate among relevant stakeholders in a timely manner
• Compile competitive and secondary client research in support of agency work and client updates
• Coordinate internal and external meetings, including attendee invitations, agendas, location reservations, production of materials for distribution, AV and other miscellaneous logistics
• Develop internal and client facing meeting decks
• Draft project briefs and lead internal project kickoff meetings
• Present client deliverables, including project plans, estimates, timelines, creative and more; partner with other channels as needed
• Verify vendor documentation such as estimates, invoices, insertion orders, specs, placement schedules for accuracy
• Support the development of and monitor client media plans, ad production, fulfillment and reporting
• Review client reporting for accuracy and clarity and identify opportunities to optimize agency efforts against account campaign strategy
• Request project invoices in accordance with approved estimates and SOWs
• Confirm client accounts payable status weekly and follow up with clients on all outstanding invoices to secure payment. Elevate all outstanding invoices in excess of 90 days to AS/AD/GAD for assessment
• Lead internal team meetings, client conference/status calls
• Mentor and provide professional guidance to account coordinator
• Be accountable to project financials
• Other miscellaneous requirements as required by team structure and client needs

Qualifications & Skills:

• 2+ years experience as an Account Coordinator or similar - preferably in an agency setting
• Ability to communicate clearly and concisely, verbally and in writing
• Results oriented, self-motivated able to inspire sense of urgency for self and teammates
• Ability to problem-solve, balance multiple priorities and meet deadlines
• Ability to work both independently and as part of a team
• Strong work ethic and attention to detail, reliable and great energy
• Proficient in Microsoft Office and Google business applications
• Demonstrates a high level of professionalism and respect
• Exhibits discretion with confidential information

MMGY Global provides a comprehensive PTO + benefits package inclusive of a hybrid telework policy. Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa. MMGY Global is an Equal Opportunity Employer.

OUR VALUES MISSION

Our company will help to create a connected, inclusive, and peaceful world by promoting travel as a cultural bridge of understanding. We will empower our staff and the travel industry at large to create economic opportunity, community pride, and personal fulfillment rooted in the industries of travel, hospitality, and entertainment.