Account Manager (Media and Entertainment)

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Job description

Summary:

The Account Manager's main focus within Media and Entertainment is on supporting our clients' stakeholders by consulting, scoping, quoting and executing the various service offerings we provide to meet our clients business objectives. They develop and strengthen these relationships by providing the highest levels of customer service to exceed clients' expectations through efficient communication and quality on-time deliverables.

Account Management team members develop and expand a knowledge base for their portfolio of clients and ensure all documentation is clear and accurate. Through careful oversight of quotes and project execution Account Management team members ensure our solutions fulfil the clients' goals while supporting profitable growth for our organization. Through the day to day tasks Account Management team members provide technology performance feedback as well as suggestions for improvements.

About You

As an Account Manager you are a:

• Creative thinker - You are curious and unafraid to ask questions
• Hard worker - You are industrious and diligent in everything you do
• Innovator - You are willing to initiate changes and introduce new ideas

Required Skills:

• Minimum Bachelor's degree
• Superior written and spoken communication skills in English
• Independent, self-motivated, results-oriented and dynamic with careful attention to detail
• Exceptional problem solving and critical thinking skills
• Ability to work effectively under pressure to meet tight deadlines and challenging goals
• Ability to calculate discounts, interest, commissions, proportional percentages.
• Ability to apply these concepts to develop practical solutions
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Demonstrate an ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build relationships with clients and co-workers, work independently and as part of a team and take active measures to solve problems and commit to a high level of service
• Willingness to travel to offsite client or sales meetings

You experience includes:

• Minimum Bachelor's Degree from a 4-year college or university
• Minimum 1-3 years' experience in a client-facing account management or client service representative role

About Us:

Translations.com is a world leader in website and software localization, GMS (Globalization Management System) software products, and enterprise-level, professional translation services. Our translation solutions allow a diverse array of clients to deliver local language products, services, applications, training, and content in a culturally appropriate manner.

We were founded on the principle that great service is, and always will be, a key differentiator in the localization industry. Our dedication to client satisfaction is what we consider to be our most valuable asset. From President to Project Manager, we believe that making our clients' lives easier and delivering language services that exceed expectations allows us to develop and maintain strong client relationships, and hence to grow our business. Please visit us at .

Translations.com offers a comprehensive benefits package including: medical, dental, vision, 401k, paid time-off, company sponsored life insurance, short term and long term disability, flexible spending account options, and a pro-active and accessible HR department that focuses on the staff's health and happiness. Translations.com is an equal opportunity employer.

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.