Bilingual Retail Sales Representative

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Job description

About Our Company

We are Boost Mobile by Wireless Era! Our focus is to invest in the long-term success of our people through work-life balance, culture, and excellent benefits.

· We offer an aggressive commission structure to create a win-win environment to ensure that our team members can achieve professional and financial success while they enjoy coming into work every day.

· Our ideal candidate is self-driven, motivated, reliable, and has the ability and desire to provide excellent customer service.

· We focus on creating a personal touch with each customer, giving them an experience to remember our location and team members.

Perks and Benefits

·Opportunities for Advancement with several locations! The possibilities are endless!

·Professional and personal development with consistent training

· Celebrate Success with team lunches, gift cards, and Boost Gear!

· Paid time off

· Employee discount

· Uncapped commission! You determine how much commission you will earn!

Job Summary: As a Retail Sales Representative, you will demonstrate sales and service excellence through leading customers through the sales process and create value in each customer interaction. You will be a subject matter expert in the company's products, services, sales process, and procedures to achieve & exceed sales goals. The sales associate will take initiative to drive traffic, sales, and repeat business. The ideal candidate is self-motivated, responsible, and passionate about making sales & delivering excellent service.

Role and Responsibilities

· Promote, work, and act in a manner consistent with the mission of the company.

· Sell products and services to new or established customers.

· Attend special training pertaining to products, services, and promotional offers to understand the features, trends, or styles.

· Assist customers by answering questions, common troubleshooting, presenting products and services and checking for stock availability.

· Process payments.

· Maintain customer preference records.

· Opening the store on time and following appropriate opening procedures.

· Closing the store following the appropriate closing procedures.

· Counting and balancing cash drawers at the beginning and end of each shift.

· Contacting customers and responding to customer inquiries over the phone.

· Assist with soliciting new customers, including but not limited to social media/ online marketing, and promoting the brand inside and outside the store.

·Ensuring the store always looks presentable by keeping it organized and cleaning as needed.

·Taking necessary COVID-19 precautions, including, but not limited to, wearing a mask at all times, ensuring customers maintain a 6-foot distance from cash registers, regularly disinfection of common surfaces, regularly washing hands with soap and water

Requirements

· Customer Facing/ Wireless industry: 1 year (Required)

· Bilingual of Spanish and English (Required)

Working Conditions

· Reliable transportation to and from work

· Ability to stand for extended periods of time

· Ability to stoop, kneel, bend at the waist, and reach on a daily basis

· Ability to lift and move up to 20 lbs occasionally

· Ability to show up on time to all shifts

Job Types: Full-time, Part-time

Pay: $14.73 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Monday to Friday
• Weekends

Supplemental Pay:

• Commission pay

Ability to Commute/Relocate:

• Los Angeles, CA 90037 (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer/Retail: 2 years (Required)

Language:

• Spanish (Required)

Work Location:

• One location

Hours per week:

• 30-39

Paid Training:

• Yes

Management:

• Store Manager

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Autonomous/Independent -- enjoys working with little direction

Company's website:

Benefit Conditions:

• Waiting period may apply

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place