Business Process Analyst

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Job description

**BUSINESS PROCESS** **AND REPORTING** **ANALYST**

**WHAT IS THE OPPORTUNITY?**

This business process analyst will facilitate the generation of process requirements based on defined business needs. Collaborate with technology partners in the design of information architecture and process functionality with close attention to data governance. Deliver appropriate daily, weekly, monthly project status updates. This individual must be able to access and interpret data to produce analytical models for management as required. Perform system administrative, configuration and reporting functions which are NOT the responsibility of Business and Technology Services.

**Banking and Investment Services Division**

As a member of City National's Banking & Investment Services group, you will be part of the essential central operations and back-end hub for all of the bank's lines of business.

**WHAT WILL YOU DO?**

+ Develop & maintains project tracking including status updates to stakeholders

+ Become the business subject matter expert, experienced in business analysis and requirements gathering

+ Participate in process design and project implementation teams in process improvement activities

+ Ownership of business readiness activities

+ Diagnose process improvement opportunities and develop solutions using principles of process excellence and related tools

+ Develops and supports the delivery of information to assist tactical and strategic programs.

+ Designs scalable business systems, supports implementation.

+ Develops reports and establishes tracking metrics and standards documentation for adoption, risk management, and audit

+ Coordinates and obtains access to data and identifies technical resources for project support.

+ This individual will be looked upon to proactively troubleshoot for the best solution given the strategic direction of the division.

**WHAT DO YOU NEED TO SUCCEED**

**Must-Have***

+ Bachelor's Degree or equivalent experience.

+ Minimum 5 years of experience in a banking operations environment

+ Minimum 5 years of experience in data architecture, governance and in writing business and / or system requirements and business / finance analysis

+ Minimum 5 years of experience managing projects

**Skills and Knowledge**

+ Excellent process management and problem solving skills.

+ Prior banking experience and extensive experience of process analysis and design.

+ Thorough knowledge of PC computing environments, experience with database/data warehouses, and experience using reporting/query tools such as Brio, MS Query, MS Access, Crystal Reports or Business Objects.

+ Strong knowledge in MS Word, Excel, Visio, Tableau, MS Access and other data reporting tools.

+ Working knowledge of financial analysis techniques.

+ Strong organizational and analytical skills. Excellent verbal and written communication skills.

+ Independently evaluates business systems needs and requirements and recommends and implements solutions.

+ Works on high priority projects where business problems are complex or unique.

+ Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.

+ Exercises judgment requiring more in-depth knowledge using generally defined practices and policies in selecting methods and techniques for obtaining solutions.

***To be considered for this position you must meet at least these basic qualifications**

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

**INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT**

City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.

**ABOUT CITY NATIONAL**

We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies.

City National Bank requires all colleagues to be fully vaccinated against COVID-19 to work on-site at any of our locations.

Equal Opportunity Employer Minorities/Women/Protected Veterans/DisabledTrust/Brokerage/Investment Operations