Coordinator, Human Resources

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Job description

Responsibilities

The Human Resources Coordinator provides HR support to Supervisors/Managers and non-exempt employees in the Theme Park, with heavy emphasis on maintaining positive employee relations. The Coordinator will also serve as the liaison with other HR departments including Staffing, Training, Payroll, and Benefits in order to manage and resolve issues as well as assist with HR process coordination.

Responsibilities include but are not limited to:

* Assist in providing basic HR support to client groups in the areas of staffing and payroll
* Provide timely support to all client inquiries, working alongside HR team to ensure all issues are resolved and escalated if/when necessary (i.e. timecard corrections, SAP system questions, leave of absence, status changes, separations, related follow-up paperwork, etc.)
* Partner with Timekeeper team on payroll problems and resolutions. Work closely with HRIS on resolving SAP issues and ensuring accuracy of employee data.
* Educate and empower clients to become self-sufficient on navigating NBCU resources
* Responsible for creating a seamless onboarding experience for all new hires. Partner with Staffing and Talent Acquisition to collect all new hire documentation, coordinate new hire set up, review I9 documentation, etc.
* Proactively manage HR systems in order to ensure data integrity. Leverage SAP for reporting and streamlining of HR processes (new hire, term, transfer). Partner with HRIS on resolving SAP issues.
* Maintain and update job descriptions for client groups as needed
* Process employee separations and complete workflow form and paperwork, coordinate exit interview and final check, collect and return company property equipment
* Partner with Labor Relations to ensure compliance with collective bargaining agreements and assist in resolving grievances
* Maintain employee files (e-filing and physical files)
* Provide back up coverage and support for the HR team and additional areas as needed
* Perform other duties as assigned

Qualifications/Requirements

* Bachelor's Degree from a four-year college or university in Human Resources, Business, Communications or related field is preferred

* Minimum 1 year of Human Resources experience

* SAP or HRIS experience preferred

* Experience in both non-union and union represented environments in retail or hospitality industry preferred

Desired Characteristics

* Professional, personable, and always exercising sound judgment

* Effectively handles sensitive and confidential matters

* Demonstrated ability to drive HR processes and deliver high quality HR services

* Flexibility and adaptability in a fast-paced environment

* Ability to prioritize effectively, think independently and problem solve to ensure all projects are completed in an effective and timely manner

* Ability to work with others and collaborate across the organization to achieve goals

* Strong organization skills, detail oriented, and ability to handle multiple assignments

* Excellent verbal and written communication skills

* Demonstrates accountability, thinks critically, and demonstrates courage when presenting ideas

* Highly proficient with Microsoft Office Suite

About Us

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world's most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it's on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It's our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal's commitment and how we are making an impact.

Notices

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.