Housing Acquisition Specialist - LA

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Job description

Job Details

Level
Entry

Job Location
Los Angeles, CA - Los Angeles, CA

Position Type
Full Time

Salary Range
$20.67 - $22.50 Hourly

Travel Percentage
Up to 50%

Job Shift
Day

Job Category
Nonprofit - Social Services

Housing Acquisition Specialist - LA

Why Brilliant Corners?

Organization Overview

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California's most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own and manage multi-family supportive housing and licensed residential care homes, and implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans' services and health care sectors.

In short, we do good work.

We have offices in San Francisco and Los Angeles, currently have 130 staff and are growing daily. We're looking for inspired, talented people who want to be part of a team that's affecting profound change and is having fun doing it.

Program Description

The Flexible Housing Subsidy Pool (FHSP) is a supportive housing rental subsidy program of the Los Angeles County Department of Health Services (DHS), along with other governmental partners, managed care organizations, and philanthropy. The goal of the FHSP is to secure quality affordable housing for vulnerable Angelenos. Brilliant Corners, the central coordinating community-based partner for FHSP, works to secure a broad range of housing options, including individual apartments, blocks of units, or entire buildings. Brilliant Corners identifies and secures units countywide, provides move-in assistance and rental subsidy disbursements, coordinates with case managers, and assists with neighborhood relations.

Position Summary

Housing Acquisitions Specialists play a key role as members of the FHSP Housing Acquisitions Team. The FHSP Housing Acquisitions Team specializes in acquiring market rate rental units in Los Angeles County and is recognized for providing innovative vacancy solutions for area landlords. Using a dynamic set of program incentives (i.e., reduced vacancy loss via holding agreements, a competitive rental subsidy, reduced turnover costs via damage mitigation funding, etc.), the Housing Acquisitions Specialist serves as a one-stop-shop for area landlords to fill their vacancies.

Under the supervision of the FHSP Housing Acquisitions Supervisor, and with support and direction from the FHSP Housing Acquisitions Manager, the Housing Acquisitions Specialist will work to scale the FHSP to meet the audacious goal of housing ten thousand formally homeless Angelenos by 2021. The position is ideal for a self-starter who is interested in using her/his/their unique skillset to improve rental housing outcomes for both homeless households and property providers alike.

Responsibilities

• Identify/Secure appropriate rental housing throughout Los Angeles County.
• Generate and utilize leasing instruments leads via phone, internet, social media, in-person and/or canvassing.
• Market and network FHSP program incentives to prospective landlords, property managers, and associations.
• Provide and maintain account management, continuous support to property providers and nurture repeat business opportunities.
• Maintain and update thorough and accurate lead/property data within internal database system (Salesforce).
• Design, implement and produce reports and workflow systems to better optimize acquisition strategies and program operations.
• Conduct housing quality inspections and advise property providers of any deficiencies to correct and resolve violations.

Mindsets

You like people and they like you. You find great satisfaction in working with a diverse population of people from property providers to people in need of housing.

Great customer service matters to you. You take pride in person-centered customer service and believe that it's a reflection on you, your work and the organization you represent.

You sweat the small stuff. You've always been a "details" person. You live in the forest but focus on the trees. Having a consistent look and feel, and the finishing touches, matter. To you, getting the details right is essential to a good outcome.

You're obsessed with organization. You're known as someone who gets things done quickly and calmly. You can handle many responsibilities at once and you instinctively discern between what's important and what's urgent. Things don't fall through the cracks.

You thrive in an entrepreneurial environment. You're resourceful and at ease with ambiguity and rapid change. You possess a positive, can-do attitude, and are adept at identifying creative solutions that turn challenges into opportunities. You can handle many important responsibilities at once and you're rigorous about prioritization. You enjoy working collaboratively but are also able to get things done on our own.

Qualifications

Professional Experience

• Experience in leasing, real estate, property management, supportive housing, Los Angeles rental markets, city planning/public policy, subsidy programs or sales highly desired, but not required
• Bachelor's Degree preferred

Knowledge, Skills, and Ability

• Excellent verbal and written communication skills
• Strong interpersonal skills
• Ability to utilize critical thinking skills in decision-making situations, good organizational and record-keeping skills, and good independent judgment
• Conduct group or individual presentations to property providers, stakeholders, or public officials.
• Ability to establish and maintain cooperative working relationships with staff, representatives of local government, program participants, community-based organizations, and the public.
• Willingness to travel and make multiple visits in the field
• Access to a reliable transportation, possession of a valid California driver's license, a clean driving record, and automobile insurance
• Ability to tactfully resolve/mediate issues between landlord and tenants.
• Basic computer knowledge, MS Word and Excel (moderate to strong) required; PowerPoint preferred
• Flexibility required regarding scheduling and prioritizing of tasks

POSITION DETAILS

Location: Los Angeles County, CA

Start date: Immediately

Compensation: $20.67-$22.50/hour, BOE; PLUS up to an additional $5k per year in performance based incentive pay

Status: Non-exempt, full-time

Benefits: Health, dental, vision, retirement match, long-term disability, life insurance, flex spending, commuter plan, sick leave and vacation pay

Reports to: Housing Acquisitions Supervisor

Travel required: Approximately 40-50% Los Angeles County field work

Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.