Human Resources Manager

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Job description

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Position Summary:

The Human Resources position is responsible for performing generalist responsibilities including, but not limited to: employee and labor relations, fostering leadership success, shaping the employee experience, creating an inclusive culture, and policy improvement, implementation, and administration. This position's responsibilities include providing guidance to employees and management on company policy and practices, assisting with the implementation of HR initiatives and programs, managing job recruitment and employee onboarding, and acting as a resource to employees on HR-related matters.

Essential Functions:

* Manage employee relations situations. Field questions, document information, counsel and advise employees accordingly.
* Prepare performance improvement plans and counseling reports with supervisors.
* Execute employee onboarding. Create job descriptions and online requisitions for positions, create offer letters, collect appropriate documentation and notify all relevant departments of new hires. Coordinate employee new hire paperwork.
* Conduct new hire orientation and act as contact for personnel questions. Manage inquires related to benefits enrollment and availability. Advise on issues related to enrollment process and times.
* Compile appropriate paperwork related to the process of employee terminations. Execute and process paperwork and ensure that AEG Presents standards are met and all company property is collected. Distribute final paperwork and check to employee and collect necessary credentials and equipment.
* Process and document all adjustments involving staff, including: promotions pay increases, data updates, and terminations.
* Send documentation to appropriate parties for approvals and coordinate with other departments on execution.
* Coordinate with all supervisors and employees to ensure performance evaluations are conducted annually and appropriate bonuses are approved and processed.
* Responsible for research and generation of various reports at the request of the VP HR or Director HR as related to company processes, HR laws, and employee data trends
* Coordinate employee events, including: holiday party and monthly employee events as needed
* May manage the internship program including ensure all program information and deadlines are communicated to each department, organize intern orientation and events

Required Qualifications:

* A minimum education level of: High School Diploma or its equivalency (Bachelor of Arts/Sciences Degree Preferred)
* 4-6 years of related work experience
* Solid proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), and ability to learn required business systems
* Knowledge of large HRIS systems (UltiPro, SAP, ADP)
* Strong knowledge of federal and state laws that affect HR policies and procedures, including EEOC, FLSA, FMLA, ADA, and other regulatory and compliance laws
* Excellent critical thinking, project management and organizational skills
* Collaborates effectively in a team environment
* Demonstrates emotional intelligence
* Effective verbal and written communication, as well as ability to influence change
* Ability to learn quickly and apply knowledge effectively
* Ability to develop strong relationships at all levels within the organization
* Ability to travel as needed
* PHR or SHRM-CP Is preferred
* SPHR or SHRM-SCP Is preferred

AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.