Product Application Specialist

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Job description

Product Application Specialist

Netafim USA is the largest subsidiary of the global irrigation, agronomy, and automation leader Netafim Ltd. Our business purpose is to "Help the world grow more with less". The world's need for food is growing quickly and yet our global resources are limited. Netafim

provides agricultural solutions that enable the world to grow more food, using less water, in a more sustainable way. We are a purpose driven company that was founded by farmers, for farmers. As a subsidiary of a global company our people come from all over the world. They share values such as mutual cooperation, loyalty, dedication, and team support. Our employees work closely with our customers and are committed to providing quality service to everyone we interact and do business with. Our US headquarters and manufacturing facilities are located in Fresno, CA. We employ approximately 270 team members throughout the US and over 5,000 team members globally. You can learn more about our company and the Netafim experience at the following link

POSITION OVERVIEW

Netafim USA is a rapidly growing manufacturer of highly advanced irrigation systems and recognized as the industry leader at providing innovative, irrigation-based solutions to our customer base. The position of Product Application Specialist provides remote and in person technical and sales support for the Digital Farming product lines. Activities include in the field product commissioning, service, and training for DRM's, dealers, and existing and potential customers. This individual will be focused on the service and support specified by the Technical Department Manager in conjunction with Regional and National Sales and Marketing Managers.

RESPONSIBILITIES

Own the success of Netafim's Digital Farming projects, prioritizing customer satisfaction

Commission, troubleshoot and repair Netafim irrigation control, Nutrigation, climate control, and ancillary products and systems.

Provide remote support, system diagnostics and guide repairs by the customer.

Follow-up with new and existing customer to ensure satisfaction.

Document all in field and remote support engagements

Demonstrates products to new and existing customers

Help develop presentations, specification documentation and various technical or sales materials for training or education of Netafim products to both internal and external customers.

Provide product education to all customer groups ensuring the complete understanding of Netafim product features, advantages and benefits, and durability.

Promotes products at trade shows and conferences.

Support market research activities and collects competitive information.

Strong commitment to annual personal development.

Other duties assigned as company needs dictate

OTHER SUPPORT RESPONSIBILITIES

Work closely with sales and marketing to meet/exceed Netafim USA's sales goals related to Digital Farming

"Hands-on" knowledge of the product line to allow timely response to field or service issues

Heavy travel, up to 75% overnight travel.

EDUCATION (minimum desired)

B.S. in engineering, technology, agriculture or related field.

EXPERIENCE

3+ years of technical sales and/or product management experience to include in field sales/service support

LANGUAGE SKILLS

Spanish is a plus

SKILLS

Technical - ability to understand and discuss the design, installation, and maintenance of indoor, greenhouse and open field irrigation systems reliably with the Netafim team, end-users, and potential customers

Automation - broad knowledge of irrigation controls, fertilizer/acid dosing, and filtration machines.

Interpersonal - ability to achieve results while working with diverse personality types and styles, both internal and external. Positive contributions in a high-energy team environment will be Expected.

Creative

Multi-tasking

Strong organizational and project management skills

Effective communication and presentation skills - written and oral

Proficient computer skills to include MS Word, Excel, Access, and database management.

DESIRED TRAITS AND CHARACTERISTICS

Adaptable, flexible, and continuously working towards improvement - good people skills and results-oriented a must.

Individual will have a demonstrated ability to consistently maintain a high level of focused activity.

Individual will be an aggressive risk-taker who is results-oriented, pro-active and has a high degree of personal accountability and self-direction.

Individual will demonstrate excellent oral and written communication skills, sound judgement, and incorporate company goals into personal goals.

Individual will hold themselves to the highest standard of ethics and integrity.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Must be able to lift products up to 50 lbs (not on a continuous basis) in and out of vehicle.

Outdoor work is required.

Standing for long periods of time.