Server - Little Beach House Malibu

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Job description

Job Summary

This position will be responsible for providing quality service to all guests who come to Soho House & Co. Supporting the management team as needed.

Main Duties

* Upholds Mystery Shopper guidelines and all Service Standards.
* Informs and gets verbal consent of Manager for all breaks including meal breaks, rest breaks, bathroom breaks, etc.
* Greets all guests with a smile, eye-contact, enthusiasm and friendliness.
* Maintains a professional appearance at all times and adheres to Companys grooming standards.
* Reports to work as scheduled, in uniform, well groomed, and ready to be in position.
* Maintains professional relationships with all coworkers and guests.
* Maintain a positive attitude to guest requirements Attentiveness to service, responding positively to guests needs, never making the guest do work.
* Follows checklists and standard operating procedures.
* Maintains a safe, clean, organized, and stocked work area.

* Performs opening and closing procedures including but not limited to the set up and break down of stations, clearing and re-setting up of tables, when necessary and checking tables before service is provided.
* Performs all sequence of service duties in adherence to all company standards.

* Making sure all stations are fully stocked and ready for service maintain stations fully during service.
* Develop and maintain complete knowledge of all food and beverage menu items.

* Maintain, or preferable, exceed sales goals.
* Completing assigned side work before and after service (see side work sheets for details).
* Performs other duties as assigned.

Requirements

Required Skills/Qualifications

* 2+ years experience.
* Flexible schedule.

* Ability to understand and follow written and verbal instructions.
* Detail oriented.
* Ability to multitask and work in a fast paced environment.
* Tips certified.
* Micros a plus.

Physical Requirements

* Must be able to seize, grasp, turn and hold objects with hands.
* Must be able to work on your feet for at least 8 hours.
* Fast paced movements are required to go from one part of the club to others.
* Must be able to move, pull, carry or lift at least 20 pounds.
* Occasionally kneel, bend, crouch and climb as required.
* Must be able to seize, grasp, turn and hold objects with hands
* Must be able to work on your feet for at least 8 hours
* Fast paced movements are required to go from one part of the club to others
* Must be able to move, pull, carry or lift at least 40 pounds
* Occasionally kneel, bend, crouch and climb as required

Benefits

CAREER DEVELOPMENT

Soho House can progress your career internationally.

LEARNING & DEVELOPMENTAn extensive range of internally and externally run courses are available for all employees.

COOKHOUSE & HOUSE TONICCelebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.

TEAM EVENTSFrom fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

FAMILY MEALWhilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

HEALTHCARE & FINANCIAL

Medical, Dental, Vision, Supplemental insurance offering

401k with Company Match

Manager & Employee Discount Programs

PAID TIME OFF

Vacation days, Personal days, Sick days and Holiday pay